Amcs Jobs

We are looking for an AMC Coordinator to join our team in Indore, India. The ideal candidate will have 1 to 3 years of relevant experience and a passion for customer service.Key Responsibilities:- **Client Communication:** Act as the first point of contact for customers regarding Asset Maintenance Contracts (AMCs). You will interact with clients to address inquiries and provide updates about their services.- **Contract Management:** Assist in the preparation and management of AMC agreements. You will track contract details and ensure all renewals are processed in a timely manner.- **Coordination with Technicians:** Coordinate with technical teams to ensure timely service and maintenance visits. You will help schedule appointments and monitor the progress of service requests.- **Record Keeping:** Maintain accurate databases of all AMC contracts and client interactions. This involves documenting service requests and follow-ups to ensure a smooth workflow.- **Reporting:** Generate reports on AMC performance and client feedback. You will help analyze the data to improve service quality and customer satisfaction.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and exhibit excellent communication skills, both verbal and written. Proficiency in basic computer skills, such as MS Office, is essential. Attention to detail, strong organizational abilities, and a proactive approach to problem-solving are important. A positive attitude and ability to work in a team environment are also necessary for success in this role.

Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. -Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handle customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday

Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiency.Roles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handl e customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday

Job description:Urgently looking for skilled Technicians to maintain AMC of Integrated Gas & Fire Detection Systems at RIL Complex,, Hazira, Vadodara Gujarat.Candidates residing in and around Hazira, Surat, Vadodara would be preferred.Should have 2-4 years hands on experience in Servicing, Calibration, Installation, Commissioning of Integrated Gas, Fire & Flame Detection System used in Oil & Gas Industry projects.Hands on experience in maintaining Fire & Gas detection systems used in Oil & Gas Industry projects desired.Experience in commissioning, maintaining/servicing/troubleshooting/repairing of Integrated Fire & Gas Detection Systems and Instrumentation Control Systems used in Oil & Gas, Indian Railways, Petrochemical, Power, Steel, Chemical, Pharma, Fertilizer plants etc would be an added advantage.Knowledge of handling PLC based F & G systems would be an added advantage.Readiness to travel at project sites for execution as and when required.Desired profile of the candidate:ITI NCTVT in Instrument Mechanic Trade passed with 2-4 years of relevant experience as above.Excellent communication, Trouble shooting skills desired.Excellent Team player and Proactive.Candidate residing in Hazira, Vadodara, Gujarat should apply.Application Question(s):Do you have hands on experience in maintaining, servicing, Installation, commissioning of Gas, Fire & Flame Detection System used in Oil and Gas industry projects?Education:ITINCTVT (Preferred)Experience:Maint of Gas, Fire Detection Sys Oil & Gas industry project: 2 years (Preferred)Maintaining Gas & Fire Detection Systems projects: 1 year (Preferred)

ROLLS :- Manage daily execution of trades, liquidity bifurcations and EOD bifurcations of trades Maintain third party software package for clients' portfolios and related excel sheets Liaison with brokers and custodian to resolve trades related issues Manage clients' fund flows for investments in third-parties' products (i.e., MFs, PMSs, AIFs, PE/VC funds, etc.) Preparation of SEBI monthly reporting Reconciliation of fees and expenses on a monthly basis Reconciliation of clients accounts on daily, monthly and quarterly frequencies Performance and attribution analyses of clients' portfolios on a quarterly basis Preparation of tax computation for overseas clients QUALIFICATIONS: 1. Excellent knowledge of excel is a MUST 2. Accounting, Math or finance degree with 2-5 years of relevant experience in Operations at a financial institution (PMS/asset management companies (AMC), custodians, banks, brokers, etc.) 3. Attention to detail is a MUST 4. Ability to comprehend financial reports 5. Strong written and verbal communication skills will be an added advantage in this role

1. SERVICE ENGINEER (SWITCHGEAR/ ELECTRICAL)Job Title Service EngineerEducation: ITI or Diploma or Degree in Electrical / Electronics Nature of job Technical ServiceService Experience 3 to 4 years.Office Location: - Juinagar, Navi MumbaiJob Overview: We are Leading Distributor of Electrical & Automation Products. We are committed to on time delivery and after sales service to all our trusted partners!We are seeking an ambitious and experienced Service Engineer to join our team. Service Knowledge in servicing Automation Panels, Annual Maintenance Contracts (AMC) and preventive maintenance services for switchgears and automation productsResponsibilities: 1. Person should be capable of Fault Finding Electrical Panel2. Engineer should able to read & develop Electrical Circuit3. Engineer should be able to do SLD reading4. One should be capable of Servicing ACB panels & products5. One should do Panel Maintenance6. Engineer should be able to do Relay testing7. Person should be able to do Relay Commissioning8. Retrofitting of Switchgear in the siteRequirements: 1. ITI or Diploma or Degree in Electrical / Electronics.2. We expect Engineers to get Services sales for AMC Contracts, Retrofitting Products, and after sales delivery will be taken care by service team.3. Strong technical knowledge of Electrical, Capacitors, Reactors, APFC, AHF panels is needed. 5. Excellent communication and interpersonal skills.6. Proven ability to work both independently and collaboratively as part of a team.7. Familiarity with a diverse range of Understanding Panels makes is advantageous.

FACILITY MANAGEMENT Ensure all housekeeping staff is properly attired in clean uniforms and report for work as per timing agreed.Ensure everyone maintains entries in a register for visitors and Inward /outward Register for receipt and issue of material. Ensure timely repairs and maintenance at Revmax offices and non IT equipment and assets, including but not limited to furniture and fixtures, air conditioning systems etc. Annual Maintenance Contracts (AMC) to be entered into and proper records to be maintained to ensure that all preventive maintenance is carried out as per the schedule agreed in the AMC to keep all critical assets & equipment in working condition. Ensure that adequate and hygienic are provided in all Revmax offices or guest houses Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas including pantry, toilets, stairways, and lounge areas, for cleanliness Check and sign the logbook to be maintained by the Housekeeping staff ( HKS) and checkup the entire office at least twice daily to ensure that housing keeping is as per the standard and procedure laid down Toilets: Ensure HKS maintains spotless cleanliness and that all toilet flooring are dry and usable. Ensure nothing is thrown into the toilet commode and in the washbasin to avoid any blockage in the drain Arrange for purchase of necessary housekeeping materials Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness, and hygiene standards Motivate team members and resolve any issues that occur on the job Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves Ensure that adequate and hygienic tea/coffee/drinking water provision is made for employees at competitive costs and within budgets. Pantry is maintained spotlessly clean. Ensure all Staff Members follow the instructions laid down to use the gadge

Greetings from Ace Hygiene Products Pvt Ltd !!We are currently hiring for Service CoordinatorBrief Jd for your reference.Handling the customer complaints on email & Phone CallsSolving the customer complaints by arranging the service technician pan India.Preparing service technicians scheduling.Offering AMC & Spare Parts quotations to Customers.Making the Invoices in SAP & CRM.Coordinating with customers on order readiness & dispatch.Coordinating with the factory team for material requirements.Follow up on outstanding payments.Maintaining Various MIS Reports. Perks & BenefitsMedical InsurancePFFlexible working hoursIntrested candidates pls share your resume on admin1@alfauv.com

2-3 years experience in AMC from any Capital Equipment's Service Business. He / She will be responsible for developing existing AMC business, managing client relationships. Experience in HVAC is more preferable.

Serves as HVAC Supervisor and will be responsible for all installation, maintenance, andrepair of heating, ventilation, and air conditioning units and associated air handling,chilled water distribution, and environmental control systems. Incumbent plansindividual jobs and long-term work operations, develops a preventive maintenanceprogram, and controls the quality of repair work. Responsibilities also include designingsmaller air-conditioning systems, designing modifications to existing systems, reviewingplans and specifications for contracted work, and reviewing the work of outsidecontractors. Will also be expected to resolve most problems exercising discretionaryjudgement and analysis even in the most complex situations

Employee should have on experience of machinery of various site.These positions are related to field work.Post Technician Minimum experience 1YearSalary Up to 2.0 LPAJob Location Bengaluru/Bangalore and Chennai.Gender Male onlyJob Description 1. AMC visit on site.2. Will need to clean , replace, repair Equipment or Parts to Maintain smooth operation of machinery and equipment.3. Carry out periodic inspection on the machine, diagnose faults, and rectify any fault.4. Resolve any issues at the work site without interrupting the customers business or daily activities.5. Work effectively and in the shortest time possible.6. Education & experience UG/Diploma/ITI.

* Must have a good understanding of the Electrical Contracts* Hands on experience in estimation and pricing BOM/BOQ that go to electrical contracts ranging from domestic, commercial and Annual Maintenance Services* Exposure and knowledge in technical specifications required for facilitating appropriate services* Good to have knowledge on low voltage and medium voltage wirings, panels, and components* Proficient in sales segments of Building, Electrical panels, Electrical contracts* Assertive communicator with good verbal, written communication, and analytical skills* Experience in segments working with Electrical Consultants, Project management companies, Architects, Contractors would make an ideal candidate.

Roles and Responsibilities1. Travelling & Hotel Booking Experience.2. MIS Report on Costing & Budgeting for Event & others. 3. Develop and maintain websites, newsletters, emails, social media campaigns.4. Contribute to marketing and creative brainstorming initiatives.5. Identify and propose internal/external ideas and initiatives to help promote general awareness of company brand.6. Handling Management work as and when required. 7. The candidate will be responsible for handling all travel management for international travel and Domestic travel and Hotel bookings of the employees and Management.8. Get all the necessary AMC done wherever required, maintain records for the same.9. Vendor Management find new vendors, get options from various vendors before finalization of rates for any task.10. As and when required get the repairs of the office assets done on a timely basis.11. Maintain records of all the PCS, Laptops, Printers, etc. and share the same in excel sheet on 30th of every month with the Management and HOD.12. Get AMC contracts done with vendors for repairs, buying new assets, CCTV camera handling, etc.13. Exhibitions: -o All printing related worko Coordination with associations for participations in the exhibitionso Get the stall ready all the work to be done right from scratch. o Ticket management for the participants in the exhibitiono Very important Need to take care of the smooth functioning of the exhibition without any hustle.14. Coordinate with the Solitaire society office for any office administration related work.15. On successful handling of all the above tasks, need to take charge of the Mediclaim and insurance task too.

2. Sales & Marketing Executive/Engineer (Male)Education: Bachelors - Mechanical / Electronics / Instrumentation OR MBA MarketingCandidate qualified with MBA Marketing + Engineering Degree will be an advantage.Job Description: Daily reporting to Product Head/Marketing Head Tele calling to customers, generating inquiry, follow up & Payment Collection. Advance Tour plan (min. 10 to 15 days in a month) Enter prospects in master. Responsible for sampling and demo to customers. Checking e-mails & corresponding accordingly to customers with appropriate quotation and information Correspondence with branches & preparing daily marketing report. Price negotiation and finalization with Product Head. Generate/Renewal of AMC of machines. Participate in exhibitions. Touring for marketing of respective machine & analyzing new technologies. Collecting data from magazines related to machine application. Finding out our competitors & analyzing their strengths & weakness & maintain database. Give overview and detail product training to new joinees.Requirement: Candidate must be having good Interpersonal & Intrapersonal skills. Open to travel across the city / state / country Two-Wheeler with Driving License must Candidate having HINDI communication will be an advantage.Experience & Package: Candidate having minimum 2 to 5 years experience in Industrial Machinery / Equipment Sales. Offered CTC up to 4.00 LPA

1. Issuing work orders to the plant timely2. Timely issuing Purchase orders to the vendors and clearing bills3. Timely issuing service invoice and regularly follow up for payments (Outstanding)4. Timely follow & co-ordination (Internal , External) till dispatch of material & later.5. Document and escalate customer issues to appropriate internal teams for resolution.6. Provide information about products and services offered by the company7. Assist customers with account management and billing inquiries8. Maintaining and preparing data for periodic reviews9. Timely collecting, maintaining and submitting appropriate/required Compliance documents10. Collection customer satisfaction/job completion reports.11. Tacking of AMC schedule for sending service engineers on time12. Meet performance metrics related to customer service, productivity, and quality13. Making courtesy calls to customer to check on the product performance14. Track engineers attendance and expense

I. HUMAN RESOURCE1.Implementation and monitoring of all Human Resource Management Systems, Policies and Procedure and co-ordinate other Human Resources activities.2.Liaise with other functional/departmental employees so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements.3.Co-ordinate Training and development activities.4.Maintain the General Administrative matters on day-to-day basis in co-ordination with Management.5.Maintain the Employee Relation matters like Employee discipline, grievance, counselling, motivation, culture and attitudinal change etc.6.Co-ordinate with other departments regarding the effective implementation of HR policies & procedure.7.Report the HR issues & development plans and achievements within agreed formats and timescales.8.Attendance Management.9.Maintaining records of Loans & Advances.10.Maintaining and approval of TA DA expense of sales people.11.Manpower management for entire shop floor.12.Sourcing the right candidate and conducting interviews.13.Issuing offer letter, appointment letter, confirmation letter, relieving letter, experience letter, etc.14.Taking care of the joining formalities and conducting the induction training to the new joiners.15.Preparing and maintaining all general circulars.16.Salary calculation and processing of all the employees.17.Prepare and calculate Bonus, Gratuity, Leave encashment, etc..18.Calculate and releasing the Full and Final settlements.19.Planning and execution of training of all office and factory related issueII. ADMINISTRATION1.Conducting employee engagement activities.2.Managing safety related equipment with close coordination with production team.3.Maintaining all the AMC files of office equipment and confirm the annual maintenance happen on time.4.Vendor Management

Job DescriptionsAdministration Officer responsibilities include: Planning and coordinating administrative procedures and systems and devising ways to streamline processes Recruiting and training personnel and allocate responsibilities and office space Assessing staff performance and provide coaching and guidance to ensure maximum efficiencyJobs briefWe are looking for an experienced Administration Officer to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.A great administration officer has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.Responsibilities Plan and coordinate administrative procedures and systems and devise ways to streamline processes Recruit and train personnel and allocate responsibilities and office space Ensure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints Monitor costs and expenses to assist in budget preparation Oversee facilities services, maintenance activities and tradespersons (e.g electricians, plumber, House Keeping) Organize and supervise other office activities (recycling, renovations, event planning etc.) Ensure operations adhere to policies and regulations Keep abreast with all organizational changes and business developmentsRequirements and skills Proven experience as administration Officer. In-depth understanding of office management procedures

Job Description of Relationship Manager Responsibilities: To promote all the product line of AMC To up sell AMC products to Retail/HNI Clients To generate fresh leads and acquire clients through reference to shore up the clientele To achieve sales and revenue targets spread across product mix To achieve the business targets assigned in terms of up selling AMC Products enhancing and upgrading the Client Net worth relationships Profiling customers and provide Investment plan & financial advice to the client/HNI clients Ensuring the highest levels of service to the client /HNI clients One point of contact for the assigned client To execute monthly sales plan to acquire HNI/UHNI clients and ensure regular contact with all mapped clients through regular weekly / monthly callsQualification & Experience: Graduate/Post Graduate/MBA with minimum 2 years of experience from BFSICertification (Mandatory): Must be NISM CertifiedDesignation: Relationship Manager Desired Skill: Should posses effective communication and presentation skills Ability to convince and negotiate with a confident and determined approach Should be highly self motivated and ambitious in achieving goals Should be capable of thriving in the competitive market Should be able to work in team and also perform independentlyWork Status: Full TimeReporting to:Channel Manager

SERVICE ENGINEER Provide on-site installation, validation and commissioning of instruments Perform hands-on on-site troubleshooting, service and repairs Provide high level technical support to external customers at their location for AMCs and other customer problem. Provide on-site training to the customers for product handling / complete system handover with require documentation and reports Develop Service technical documentation Outstanding Payment Follow up. Create and maintain service information in the company enterprise database (FSL). Endorse PPS make/sold products while working on clients site. Timely and professionally handle field service calls and issues arising from the field service visits with field applications as appropriate. Timely completion and submit all required paperwork. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions Updation of ISO documentation and records... etcSkills : Experience in Installation & commissioning , Calibration, AMC , Electronic troubleshooting , analyzing information, client relations, equipment, maintenance, reporting skills, confidentiality, quality focus, result driven.

QUALIFICATIONS: Excellent written and oral communication skills Very well versed in MS Excel An eye for detail and a can-do attitude Candidate must be eager to learn and grow in the role Keen interest in capital markets and investments, will be an added advantage Related work experience of 3 to 5 years in the financial sector (AMCs, PMSs, Banks, etc.) Graduate/Post graduate in economics/commerce/business studies; CFA level I or similar qualifications preferredNATURE OF WORK: Coordination on client on boarding Interact with clients - mostly UHNIs & NRIs - on their operations related queries Prepare and maintain investment/portfolio sheets for clients on day to day basis Check calculation of management and performance fees Ensure timely delivery of the quarterly reports to the clients Liaison with clients CAs during tax filing period Liaison with custodians, banks and third party PMS, AIFs, etc. Support the business development activities to grow the client base

1. Excellent knowledge of excel is a must.2. Accounting, Math or finance degree with 2-5 years of relevant experience in Operations at financial institution (PMS/asset management companies (AMC), custodians, banks, brokers, etc.3. Attention to detail is a must.4. Ability to comprehend financial report5. Strong written and verbal communication skills will be an added advantage in this roleJob Responsibilities:Support Manager-Operations and work closely with the team to cover the following operations related deliverables:Operations and work closely with the team to cover the following operations related deliverables:Manage daily execution of trades, liquidity bifurcations and EOD bifurcations of tradesMaintain third party software package for clients' portfolios and related excel sheetsLiaison with brokers and custodian to resolve trades related issuesManage clients' fund flows for investments in third-parties' products (i.e., MFs, PMSs, AIFs PE/VC funds, etc.)Preparation of SEBI monthly reporting.Reconciliation of fees and expenses on a monthly basis.Reconciliation of clients accounts on daily, monthly and quarterly frequencies.Performance and attribution analyses of clients' portfolios on a quarterly basis.Preparation of tax computation for overseas clients.