Opening For AMC Coordinator

We are looking for an AMC Coordinator to join our team in Indore, India. The ideal candidate will have 1 to 3 years of relevant experience and a passion for customer service.

Key Responsibilities:

- **Client Communication:** Act as the first point of contact for customers regarding Asset Maintenance Contracts (AMCs). You will interact with clients to address inquiries and provide updates about their services.

- **Contract Management:** Assist in the preparation and management of AMC agreements. You will track contract details and ensure all renewals are processed in a timely manner.

- **Coordination with Technicians:** Coordinate with technical teams to ensure timely service and maintenance visits. You will help schedule appointments and monitor the progress of service requests.

- **Record Keeping:** Maintain accurate databases of all AMC contracts and client interactions. This involves documenting service requests and follow-ups to ensure a smooth workflow.

- **Reporting:** Generate reports on AMC performance and client feedback. You will help analyze the data to improve service quality and customer satisfaction.

Required Skills and Expectations:

Candidates must have a minimum of a 12th-grade education and exhibit excellent communication skills, both verbal and written. Proficiency in basic computer skills, such as MS Office, is essential. Attention to detail, strong organizational abilities, and a proactive approach to problem-solving are important. A positive attitude and ability to work in a team environment are also necessary for success in this role.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  AMC Coordinator

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  13/19 Ring Road Dewas Naka Pipliya Kumar