Airport Executive Job Vacancies in Hailakandi

We are looking for a Ground Staff Supervisor in Hailakandi, Assam, to oversee and manage daily operations of ground staff at our facility. This entry-level position requires individuals who are dedicated and ready to lead a team in a dynamic environment.Key Responsibilities:- **Team Management**: Supervise a team of ground staff, ensuring effective communication and coordination of tasks to maintain smooth operations.- **Training and Development**: Assist in training new staff members, guiding them on standard operating procedures and best practices to ensure high-quality service.- **Operational Oversight**: Monitor daily activities, ensuring that all processes are followed correctly and that safety protocols are adhered to at all times.- **Problem-Solving**: Address any issues that arise within the team or operational processes promptly, ensuring minimal disruption to service delivery.- **Reporting**: Prepare daily and weekly reports on team performance and operational efficiency, providing data to upper management for assessment.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Excellent communication and leadership skills are essential for managing the team effectively. Strong organizational abilities are required to maintain smooth operations, while problem-solving skills are crucial for addressing challenges promptly. A positive attitude and a willingness to learn are necessary to succeed in this role. Experience in a similar position is helpful but not mandatory, making this an excellent opportunity for fresh graduates or those with up to two years of experience.

Job Openings for 20 Airport Ticketing Executive Jobs for Freshers in Silcha, Cachar, Karimganj, Assam, Hailakandi, Assam, Shillong, Dima Hasao, Assam, Imphal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch with Good knowledge in Customer Relationship, Ticket Booking, Air Ticketing etc.

We are looking for dedicated Airport Ground Staff to join our team in Silchar. This role is ideal for individuals who enjoy working in a dynamic environment and are passionate about providing excellent customer service at the airport.Key Responsibilities include:- **Customer Assistance:** Interact with passengers to provide information and help them with check-in, baggage handling, and other inquiries ensuring a smooth travel experience.- **Check-In Services:** Manage the check-in process, including issuing boarding passes and tagging luggage while maintaining accuracy and efficiency.- **Baggage Handling:** Ensure that all luggage is safely transported to and from the aircraft, performing checks to prevent loss or damage.- **Safety Compliance:** Adhere to all safety regulations and airport procedures to ensure security for guests and staff.- **Team Collaboration:** Work closely with other airport staff and departments to coordinate services and respond effectively to passenger needs.Desired skills and expectations include:Candidates must have completed their 12th grade and possess strong communication skills to effectively assist passengers. A friendly and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Being a team player is crucial, as is the capacity to work in a fast-paced environment. We welcome individuals with 0 to 6 years of experience, making this position suitable for both newcomers and those with some background in customer service or related fields.

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations