Air Ticketing Executive Job Vacancies in Haldia

An Airport Representative acts as a point of contact for passengers, providing assistance with various aspects of their travel experience at the airport. This can include greeting guests, assisting with luggage, arranging transportation, and providing information about flights and airport services. They work to ensure a smooth and positive experience for all travelers, often working with individuals, families, and groups.

As Air Ticketing Staff, you will be responsible for managing ground operations, issuing air tickets, handling air cargo, and providing assistance to passengers as part of the ground staff team. You will work full time at our office in South 24 Parganas. Key Responsibilities:- Managing ground operations efficiently to ensure smooth functioning of air travel services.- Issuing air tickets and verifying passenger information accurately.- Handling air cargo shipments securely and processing documentation.- Providing excellent customer service as part of the ground staff team.Required Skills:- Strong communication and interpersonal skills.- Ability to handle multiple tasks efficiently.- Basic computer knowledge and familiarity with ticketing systems.- Attention to detail and accuracy in handling passenger information and cargo shipments.- Ability to work well in a team and adapt to a fast-paced work environment.Expectations:- Willingness to learn and grow in the aviation industry.- Ability to work flexible hours as per operational requirements.- Commitment to ensuring a high level of customer satisfaction and safety in air travel services.

- Responsible for issuing, changing, and canceling airline tickets for customers: The Air Ticketing Staff will be in charge of processing ticket sales and managing reservations for customers, ensuring accuracy and efficiency in the ticketing process.- Provide excellent customer service to passengers: It is important for the Air Ticketing Staff to assist passengers with inquiries, provide information on flight schedules, and address any concerns or issues they may have in a professional and courteous manner.- Coordinate with airline staff and ground crew: The Air Ticketing Staff will need to collaborate with airline personnel and ground staff to ensure smooth check-in procedures, handle baggage, and assist with boarding processes at the airport.- Handle administrative tasks related to ticketing: This may include maintaining records of ticket sales, processing payments, and preparing reports for management.- Strong communication skills: The ideal candidate should have excellent communication skills to interact effectively with customers, airline staff, and colleagues.- Detail-oriented and organized: It is crucial for the Air Ticketing Staff to pay close attention to detail, accurately process ticketing information, and keep track of multiple reservations and schedules.- Ability to work in a fast-paced environment: The job may require multitasking, working under pressure, and adapting to changing flight schedules or customer needs quickly and efficiently.