As an Air Ticketing Staff, you will play an important role in the travel industry, assisting customers in planning their journeys. This is a full-time work-from-home position, suitable for freshers who have completed at least the 10th grade.
**Key Responsibilities:**
- **Booking Air Tickets:** You will be responsible for processing customer requests for flight reservations, ensuring that all bookings are accurate and made in a timely manner.
- **Customer Assistance:** You'll provide support to customers through phone or chat, answering their inquiries about flight options, prices, and schedules.
- **Ticket Modifications:** You may need to assist customers with changes to their existing bookings, such as cancellations or date changes, while following airline policies.
- **Payment Processing:** Handling financial transactions securely, you will verify payments for ticket bookings and ensure proper record-keeping.
- **Coordination with Airlines:** Maintain communication with various airlines to stay updated on flight statuses, special offers, and promotional deals that can benefit customers.
**Required Skills and Expectations:**
- **Communication Skills:** You should possess clear verbal and written communication abilities to assist customers effectively.
- **Attention to Detail:** An eye for detail is crucial for correctly processing bookings and avoiding errors in reservations.
- **Computer Proficiency:** Familiarity with computers and basic software applications is necessary to navigate booking systems.
- **Customer Service Orientation:** A strong desire to help others and provide excellent service is vital for ensuring a positive customer experience.
- **Adaptability:** Being open to learning and adjusting quickly in a fast-paced environment will help you succeed in this role.
Experience
Fresher
No. of Openings
66
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, PF, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab