Air Ticketing Executive Fresher Jobs in Janjgir-Champa

Job Summary: The Air Ticketing Staff is responsible for managing the booking and issuing of airline tickets. This role involves providing exceptional customer service, assisting passengers with inquiries, and ensuring accurate ticketing processes.Key Responsibilities:Ticket Booking: Assist customers in booking flights, making reservations, and issuing tickets using airline reservation systems.Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice.Documentation: Ensure all ticketing documents are accurately completed and comply with airline regulations.Payment Processing: Handle payment transactions for ticket purchases and provide receipts to customers.Coordination: Collaborate with airlines and travel agencies to manage ticketing and scheduling changes.System Updates: Maintain up-to-date knowledge of airline policies, fare structures, and ticketing software.Problem Resolution: Address and resolve ticketing-related issues, including cancellations, refunds, and changes.Record Keeping: Maintain accurate records of bookings, payments, and correspondence with customers.Compliance: Ensure compliance with all relevant laws and regulations pertaining to air travel.Benefits:Competitive salary[List any benefits such as health insurance, travel perks, etc.]Opportunities for professional development