As an Air Ticketing Staff, you will play an important role in the travel industry, assisting customers in planning their journeys. This is a full-time work-from-home position, suitable for freshers who have completed at least the 10th grade.**Key Responsibilities:**- **Booking Air Tickets:** You will be responsible for processing customer requests for flight reservations, ensuring that all bookings are accurate and made in a timely manner.- **Customer Assistance:** You'll provide support to customers through phone or chat, answering their inquiries about flight options, prices, and schedules.- **Ticket Modifications:** You may need to assist customers with changes to their existing bookings, such as cancellations or date changes, while following airline policies.- **Payment Processing:** Handling financial transactions securely, you will verify payments for ticket bookings and ensure proper record-keeping.- **Coordination with Airlines:** Maintain communication with various airlines to stay updated on flight statuses, special offers, and promotional deals that can benefit customers.**Required Skills and Expectations:**- **Communication Skills:** You should possess clear verbal and written communication abilities to assist customers effectively.- **Attention to Detail:** An eye for detail is crucial for correctly processing bookings and avoiding errors in reservations.- **Computer Proficiency:** Familiarity with computers and basic software applications is necessary to navigate booking systems.- **Customer Service Orientation:** A strong desire to help others and provide excellent service is vital for ensuring a positive customer experience.- **Adaptability:** Being open to learning and adjusting quickly in a fast-paced environment will help you succeed in this role.
We have vacant of 120 Airport Ticketing Staff Jobs in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Malda, Bangur, Kolkata, Budge Budge, Kolkata, Kalimpong, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Air Ticketing, Ticket Booking, Customer Relationship etc.
Customer Relationship Air TicketingTicket BookingGood Communication Skills
As an Airport Ticketing Executive, your responsibilities will include handling ticket booking, issuing boarding passes, resolving customer queries, and providing excellent customer service. You will be responsible for ensuring a smooth and efficient check-in process for passengers, as well as handling any ticketing issues that may arise.To excel in this role, you must possess excellent customer relationship skills and be able to interact effectively with a diverse range of passengers. Strong communication skills are a must, as you will be required to communicate with passengers.