Active Directory Support Jobs

As an Information Technology Executive, you will play a vital role in supporting our organization's IT needs. You will be responsible for ensuring the smooth operation of our computer systems and assisting team members with technical issues.**Key Responsibilities:**- **Technical Support:** Provide assistance to employees with hardware and software problems, ensuring timely resolution and minimal disruption to work.- **System Maintenance:** Regularly check and update the organizations IT systems to ensure they are functioning well and securely.- **Network Management:** Monitor and maintain the company's network infrastructure to ensure reliable internet and connectivity for all users.- **Documentation:** Keep detailed records of IT issues and resolutions, creating a knowledge base for future reference.- **User Training:** Conduct training sessions for staff to improve their understanding of IT systems and best practices for usage.- **Vendor Coordination:** Liaise with external vendors for hardware and software purchases, repairs, or support, ensuring the best service and prices.**Required Skills and Expectations:**- A minimum of 3 years of experience in an IT role demonstrating strong technical knowledge and problem-solving skills.- Proficiency in various operating systems and software applications, with a keen ability to learn new technologies quickly.- Strong communication skills are essential for effectively assisting users and working with team members.- Must demonstrate the ability to work independently as well as part of a team in a fast-paced environment.- A proactive attitude towards technology challenges and a commitment to improving IT practices within the organization.

Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a

URGENT HIRING GOOD CANDIDATE COUMNICATION SKILLS ARE GOOD ACTIVE KNOWLEDGE REQUIRED

Server engineers are in charge of maintaining cloud-hosted environments, ensuring that a server is secure, developing backup procedures, maintaining system integrity, and optimizing server performance.

Ensure all tickets meet the targets for resolution, escalation, documentation & completion Good experience in Active Directory with Windows Server and Operating System. Able to solve user problems and document the solutions. Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc. Advance troubleshooting skills and resolution Ticket management with escalation and service level reporting. Root Cause Analysis. LAN, WAN, WIFI, Firewall configuration and troubleshooting (FortiGate Firewall) VM Ware Installation and Management Cloud server management (oracle, NxtGen, G-suite and O365 admin Portal) Backup management NAS management AV Server management IT procurement, internet, MPLS Open-source OS Ticket management System management Centralized hosting management Backup management cloud and local Inventory Management

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

Job Description:Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.Position Responsibilities and Functions:Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.Duties shall include, but not be limited to: Excellent working knowledge of Windows 7, 8, 10, 11 Good working knowledge of Windows. (MacOS a plus). Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards. Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM) Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc. Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies Excellent working knowledge in asset / inventory management Ability to maintain composure and focus while troubleshooting and solving technical issues. Ability to adhere to a schedule of client appointments while adapting to customer requests. Demonstrated ability to communicate complex technical concepts in simple language

Security guards play a crucial role in maintaining safety and security in various environments, including residential complexes, commercial buildings, hospitals, schools, and events. Their roles and responsibilities can vary depending on the specific job and location, but here are some common duties and responsibilities associated with security guard positions:Monitoring and Patrolling: Security guards often patrol the premises to deter and detect any suspicious activity or potential security breaches. They may use security cameras, walkie-talkies, or other equipment to help with monitoring.Access Control: They are responsible for controlling and monitoring access to the premises. This involves checking identification, verifying credentials, and ensuring only authorized personnel enter restricted areas.Emergency Response: Security guards must be prepared to respond to emergencies, such as fires, medical incidents, or security threats. They may need to provide first aid, assist in evacuations, or contact emergency services.Report Writing: Security guards often need to maintain detailed records of their activities, including incidents, observations, and any security-related issues. This information can be crucial for future reference and investigations.Customer Service: In some roles, security guards also provide customer service by assisting visitors, answering questions, and providing directions.Conflict Resolution: Security guards may need to de-escalate conflicts or confrontations on the premises, ensuring a safe and peaceful environment.Security Equipment Operation: They should be proficient in operating various security systems and equipment, such as alarm systems, metal detectors, and X-ray machines.Crisis Management: In the event of a crisis or security breach, security guards should follow established protocols to minimize risks and protect people and property.Security Checks: They conduct routine inspections to ensure that security measure

Responsibilities Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.) Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred. Perform post-resolution follow-ups to help requests or incidents. Research issues and resolves technical problems. Creating/updating knowledge articles and support processes functions Qualifications Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Written and verbal communication skills. Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),

Dear Candidate,Greeting from Quess Corp!Job Title- Technical Support EngineerLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful

We have vacant of 5 Office 365 Support Engineer Jobs in Mumbai, Maharashtra, Active Directory, troble shooting, Database Administration ,Migration Engineer, Experience Required : 2 Years Educational Qualification : Professional Degree, Other Bachelor Degree, B.Ed, B.Tech/B.E Skill Active Directory ,trouble shooting, Database Administration ,Migration Engineer etc.

Role: Service Desk Engineer Location: Hyderabad Duration: Long Term Client: Blue Yonder Job Description Acting as the single point of contact for Incidents and Service Requests reported by end-users Globally. Helping users over Phone, Live Chat, Support Tickets and Walk-ups to Global Command Center regarding IT Issues and queries. Understanding of monitoring tools (SolarWinds or similar) and the likely impact alerts have on business. Performing pro-active monitoring of Network, Server, Applications, and Infrastructure. Handle application related incidents that are submitted via ticketing platform & via partner Understand and successfully resolve problems using knowledge base tools and techniques. Resolving and escalating Incidents and Service Requests within agreed SLAs. Understanding of monitoring tools and the likely impact alerts have on business. Perform pro-active monitoring of Network, Server, Applications, and Infrastructure. Incident detection, analysis, notification, and escalation as per the business requirement. Create, maintain, and review knowledge articles shared with all IT support teams. Good understanding on ITIL Framework. Skills Required Must be able to communicate effectively, both verbally and in writing. Must be able to quickly adapt and excel in dynamic situations. Ability to quickly understand and adapt to a complex and rapidly changing environment Good knowledge of supporting issues related to Microsoft Office applications, Active Directory, Distribution List, VPN, Network, Security, Collaboration Tools etc. Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback. Ability to be self-directed while working under tight deadlines, must be able to perform well under pressure. Develops and maintain technical skills and understanding of 24*7 Global Command Center support environment. Pro-active mindset, ability to learn in a 24*7 work environment. Experience Leve

Minimum 2 year experience in hardware server and building pcactive directory experienceSQL and web serverMS windows server

WORK IN USA ......FREE VISA ...FREE FLIGHT TICKET ....FREE ACCOMMODATION PROCESS TAKES 30 WORKING DAYS TO GET YOUR VISA READY ...PRODUCTION WORKER ,DRIVER,CLEANER,NANNY ,SECURITY GUARD .........NEEDED URGENTLY