Voizworks

Bangalore, Karnataka

Design, develop and maintain both new and existing code ranging from client-side development using JavaScript, HTML and CSS to server-side code using C# and ASP.NET MVC, Web API, Windows servicesVery good in writing and optimizing SQL queriesWork with Product Managers to analyse requirements and convert them into running codeWrite Optimized readable, extensible, testable codeCreate, maintain and run unit tests for developed codeWork with management to create and adhere to schedulesTranslate mock-ups and wireframes into functioning front-end codeWrite and maintain documentation for new and existing featuresCollaborate on technical architecture and designShould be able to work with cross functional and remote teams.

Minimum 1-8 years of experience, EdTech industry is a plus.Experience in B2C sales is a must.Excellent verbal and written English communication skills.A passion for sales and target achievementExperience in International Sales is must

Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for external sales team Collaboratively work with the sales, marketing team and Indecomm leadership to develop lead generation strategies to generate lead opportunities with prospective customers Initiate lead/demand generation strategies that include outbound sales Participate and learn new business pitches with sales team and subject matter experts Effectively communicate and present the Indecomm SaaS solutions and value proposition to prospects Track weekly/monthly sales lead gen activity reports Develop and maintaining strong lead pipelines Working collaboratively in a team environment and independently Achieve sales lead gen and appointment quotas Staying educated on the new mortgage regulations, our product changes (features), innovations, and trends. Ability to mine, build, maintain and update calling/e-mailing databases in a CRM/Excel

1) Calendar Management includes scheduling meetings, setting up reminders & follow up on agendas.2) Handle correspondence and data management.3) Coordinating with internal & external stakeholders with clear & effective communication4) Travel Management5) Manage schedules & acts as single point of contact for the team.6) Follow up on pre reads or minutes of the meeting for MD meet & other critical meetings.7) Help plan events, meetings, activities or special projects.8) Any other tasks assigned by the reporting manager from time to time.

Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls

Good knowledge of English and Hindi /1 regional language(Guajarati) Positive, initiative driven and passionate about sales Result oriented, entrepreneurial and self-motivated Ambitious, flexible, hardworking, high learning orientation Excellent communication and presentation skills particularly in English and spoken Hindi andGuajarati Knowledge of Customer retention/Telemarketing / Tele calling / Inside Sales / Lead generation. Efficient organizer, motivator, team player with the capability to negotiate & analyze. Must be a good team player and be goal oriented. Ambitious and flexible.

Job Responsibilities:Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls.

Meticulously defines the opportunity potential and prioritizes engagements based on an informed customer research and market analysisGarners and nurtures lead right from the target stage to the prospect to build a strong opportunity pipelineActively engages the existing and prospective customers through display of strong interpersonal skillsKeeps his/her ears to the ground to keep up with the latest market trends, customer needs, technical services, market conditions, competitor activities, marketing strategies, advertising and promotional trends Stays updated on the organizational offerings and communicates their value effectively through product platform demonstrationsClearly understands customer processes, their pain points and their expectationsPrepares clear and effective proposals with a strong value proposition in co-ordination with pre-sales, marketing, sales management, accounting, logistics and technical service groups.Summarizes customer sentiment and organizational performance in the form of MIS Reports and Dashboards for management reference

Position : Front-End developer Location : Gurgaon Key Responsibilities:Design front-end architecture of web applications Write testable front-end code adhering to the best practices Integrate server-side APIs with front-endMonitor & enhance the experience of web application Review code of other developers and guide them Learn new technologies and propose how they can be used Maintain good communication with the technology teamDoes this sound like you?Skill and Qualification3 years of work experience as a Front-end Developer Strong working knowledge of HTML, CSS fundamentals Strong working knowledge of JavaScript Experience of using Front-end frameworks such as Angular or ReactGood working knowledge of server-client architecture Good working knowledge of GIT or other versioning systems Understanding of agile software development cycle B-Tech/B. E in Computer Science or relevant field. Good to have:Understanding of financial inclusion and fintech.

JOB DESCRIPTIONSALES : AREA SALES MANAGERSDesignation: Area Sales Manager / Sr Area Sales Manager Department: SalesJob Type: Full-timeExperience :5-18 years of experienceLocation: Mumbai - 5 / Delhi-NCR - 3 / Bangalore -2Open Positions: 10Job Description: Area Sales Manager/ Sr. Area Sales Manager Visiting Prospect, understanding and evaluating the need. Sell and Upsell cloud Telephony products Control and manage churn and contraction. To adhere to the sales target set by the management. Coordinate with team for delivery and other life cycle of the client. Solid understanding of Enterprise SaaS applications/ collaboration technology/ Telecomtechnologies/ workflow technologies. Achieve growth and hit sales targets successfully through Cross selling and upselling in existingaccounts. Experience managing a pipeline, closing small, medium, and large contracts through growingthe sales funnels. Build and promote strong, long-lasting customer relationships and understand client needs. Present sales & revenue report with realistic forecasts to the leadership team Excellent communication and presentation skills both with customers and C-level executives.Basic criteria Experience of min 5 years Should have SME/Enterprise/Corporate sales background Candidates with experience in Voice VAS service providers, Contact center solutions salesand/or Cloud Telephony products.Preferred Industry: Experience of selling to enterprise customers, Tech/SaaS companies with voice backgroundSalary & Compensation: Competitive Package + Performance Incentives + mobile allowance + travel + other benefits (as per industry norms).About You Qualification: Graduate or Postgraduate in any Stream (Engg degree / MBA preferred) Skill

JOB DESCRIPTIONTech Support engineer_Sprinkler ProcessDesignation: Tech support LeadDepartment:Customer SupportJob Type: Full-timeExperience : 1yrWhat Youll Be Doing Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps Improves client references by writing and maintaining documentation. Participates in client training programs by identifying learning issues. Accommodates client disabilities by recommending techniques. Improves system performance by identifying problems; recommending changes. Ensure customer inquiries are responded to within established timeframes andcustomer care & technical support service levels are achieved. Solve basic common customer problems in real-time. If required via remote accessto the clients system. Live Customer interaction for resolving the product problems Data communication/networking troubleshooting Identifying Ozonetel product problems and escalating it to the next level if it iscomplex. Production critical issues need to escalate to the next level. Resolve incidents in a timely manner as per SLAs. Provide guidance, assistance, and mentoring support to junior team members. Keep a track of pending issues at the individual level & share periodic updates tocustomers.Skills and Qualifications: Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. Must have knowledge of Microsoft Windows & Linux Operating systems Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. Proven call centre support exp