Leadquest Academy

Ariadaha, Kolkata

We are looking for a dedicated and friendly Hotel Waiter to join our team in Kolkata. The ideal candidate should have a positive attitude and a willingness to learn, making them a perfect fit for our vibrant hotel environment.**Key Responsibilities:**- **Greeting Guests:** Welcome guests warmly upon their arrival and ensure they feel comfortable and attended to.- **Taking Orders:** Listen carefully to guests food and beverage preferences, accurately recording their orders for efficient service.- **Serving Food and Drinks:** Serve food and beverages to guests, ensuring timely delivery and presentation that meets our standards.- **Clearing Tables:** Clear and clean tables promptly once guests have finished, maintaining a tidy dining area.- **Assisting with Menu Queries:** Answer guests' questions regarding menu items, specials, and dietary restrictions, offering recommendations if needed.- **Cooperating with Kitchen Staff:** Work closely with kitchen and bar staff to ensure the smooth flow of service during busy hours.**Required Skills and Expectations:**- A minimum education of 12th grade is needed, with experience in hospitality preferred but not required.- Strong communication skills to effectively interact with guests and team members.- A positive attitude and a commitment to providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Flexibility to work various shifts, including weekends and holidays.- An eagerness to learn and grow within the hotel industry, contributing to a supportive team atmosphere.

We are looking for a motivated Hotel Manager intern to join our team in Kolkata. This role is perfect for individuals eager to learn about hotel operations and management in a dynamic environment.**Key Responsibilities:**- **Oversee Daily Operations:** Manage the day-to-day activities within the hotel, ensuring smooth functioning and a pleasant experience for guests.- **Staff Coordination:** Work with various teams, including housekeeping and front desk, to ensure efficient communication and service delivery.- **Guest Relations:** Engage with guests to understand their needs and resolve any issues, fostering a welcoming atmosphere.- **Maintain Standards:** Ensure the hotel maintains cleanliness and hospitality standards throughout all areas for guest satisfaction.- **Assist in Financial Management:** Support the finance team in monitoring budgets, costs, and revenues to help achieve organizational goals.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with guests and staff.- Basic knowledge of hotel management principles is beneficial, although not mandatory; a willingness to learn is vital.- Good organizational skills to manage multiple tasks efficiently and prioritize responsibilities.- A customer-oriented mindset focused on meeting guest needs and exceeding expectations.- Ability to work well in a team and demonstrate flexibility in handling different situations.This internship is an excellent opportunity for candidates with a passion for hospitality to kickstart their careers in hotel management. With limited experience required, we welcome enthusiastic individuals eager to grow in this field.

We are looking for a Hospitality Executive in Kolkata who is dedicated to providing excellent customer service in a fast-paced environment. This is a full-time position ideal for individuals with less than a year of experience.**Key Responsibilities:**- **Customer Service Excellence:** Greet and assist guests with a friendly attitude, ensuring a positive experience from the moment they arrive.- **Reservation Management:** Handle booking inquiries and confirmations efficiently, ensuring all guest details are recorded accurately.- **Communication:** Maintain clear and effective communication with team members and guests, addressing any questions or concerns promptly.- **Problem Solving:** Quickly identify guest issues or complaints and work to resolve them in a manner that satisfies the guest while adhering to company policies.- **Team Collaboration:** Work closely with other staff members to ensure smooth operations, supporting each other to achieve a high standard of service.**Required Skills and Expectations:**- The candidate should have completed at least the 12th grade and possess a passion for hospitality and customer service.- Strong communication skills are important for effectively interacting with guests and team members.- A positive attitude and willingness to learn are essential, as well as the ability to handle stressful situations gracefully.- Basic organizational skills to manage tasks efficiently and ensure that all guest needs are met accurately.- Ability to work full-time in an office environment, demonstrating reliability and commitment to the role.

We are seeking a dedicated Hotel Steward to join our team in Kolkata. As a Hotel Steward, your primary role will be to ensure a pleasant dining experience for guests through excellent service and communication.Key Responsibilities:- **Table Setup and Maintenance**: Prepare and arrange dining tables to ensure they are clean and well-presented before guests arrive.- **Guest Service**: Attend to guests' needs by taking food and beverage orders, serving meals, and ensuring a comfortable experience.- **Cleaning Duties**: Maintain cleanliness in dining areas, including cleaning tables, chairs, and floor spaces to uphold hygiene standards.- **Assisting Kitchen Staff**: Collaborate with kitchen staff to deliver dishes promptly and accurately, contributing to efficient service.- **Inventory Management**: Monitor supplies and assist in restocking items as needed, ensuring that all necessary items are readily available for service.- **Feedback Collection**: Communicate with guests to gather feedback on their dining experience, helping to identify areas for improvement.Required Skills and Expectations:- **Good Communication Skills**: A strong ability to communicate clearly and courteously with guests and team members is essential.- **Attention to Detail**: Being meticulous in your work ensures high standards of cleanliness and presentation are met.- **Team Player**: You should work well with others, supporting colleagues to create a cohesive team environment.- **Adaptability**: Freshers are welcome, and a willingness to learn quickly and adapt to the fast-paced hotel environment is crucial.- **Positive Attitude**: A friendly and approachable demeanor will help create a welcoming atmosphere for guests.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.