We are seeking a dedicated Hotel Steward to join our team in Kolkata. As a Hotel Steward, your primary role will be to ensure a pleasant dining experience for guests through excellent service and communication.
Key Responsibilities:
- Table Setup and Maintenance: Prepare and arrange dining tables to ensure they are clean and well-presented before guests arrive.
- Guest Service: Attend to guests' needs by taking food and beverage orders, serving meals, and ensuring a comfortable experience.
- Cleaning Duties: Maintain cleanliness in dining areas, including cleaning tables, chairs, and floor spaces to uphold hygiene standards.
- Assisting Kitchen Staff: Collaborate with kitchen staff to deliver dishes promptly and accurately, contributing to efficient service.
- Inventory Management: Monitor supplies and assist in restocking items as needed, ensuring that all necessary items are readily available for service.
- Feedback Collection: Communicate with guests to gather feedback on their dining experience, helping to identify areas for improvement.
Required Skills and Expectations:
- Good Communication Skills: A strong ability to communicate clearly and courteously with guests and team members is essential.
- Attention to Detail: Being meticulous in your work ensures high standards of cleanliness and presentation are met.
- Team Player: You should work well with others, supporting colleagues to create a cohesive team environment.
- Adaptability: Freshers are welcome, and a willingness to learn quickly and adapt to the fast-paced hotel environment is crucial.
- Positive Attitude: A friendly and approachable demeanor will help create a welcoming atmosphere for guests.