We are looking for a Hospitality Executive in Kolkata who is dedicated to providing excellent customer service in a fast-paced environment. This is a full-time position ideal for individuals with less than a year of experience.
**Key Responsibilities:**
- **Customer Service Excellence:** Greet and assist guests with a friendly attitude, ensuring a positive experience from the moment they arrive.
- **Reservation Management:** Handle booking inquiries and confirmations efficiently, ensuring all guest details are recorded accurately.
- **Communication:** Maintain clear and effective communication with team members and guests, addressing any questions or concerns promptly.
- **Problem Solving:** Quickly identify guest issues or complaints and work to resolve them in a manner that satisfies the guest while adhering to company policies.
- **Team Collaboration:** Work closely with other staff members to ensure smooth operations, supporting each other to achieve a high standard of service.
**Required Skills and Expectations:**
- The candidate should have completed at least the 12th grade and possess a passion for hospitality and customer service.
- Strong communication skills are important for effectively interacting with guests and team members.
- A positive attitude and willingness to learn are essential, as well as the ability to handle stressful situations gracefully.
- Basic organizational skills to manage tasks efficiently and ensure that all guest needs are met accurately.
- Ability to work full-time in an office environment, demonstrating reliability and commitment to the role.
Experience
0 - 1 Years
No. of Openings
25
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Walk-in interview location
kolkata.new town,akankha more street no508