Zonal Sales Manager

Karyarth

job summary

this is a p&l leadership position that involves servicing of existing customers by offering

them a world- class service experience. the focus is on up-selling premium packages, client

retention, ensuring

customer delight through a need sensitive client servicing team and executing various

marketing initiatives.

goals

• grow the business in terms of top-line & bottom-line for the zone

• develop & execute annual operating plan - revenue & cost planning and forecasting

• achievement of monthly, quarterly and annual sales targets by generating revenue

from existing paid members

• ensure timely delivery of services to clients

• analyse customer feedback, draw business intelligence, review benefits of core

services being offered and ensure high client satisfaction level

• setup a system that delivers high customer retention

• recruit, train & develop a client servicing team which is need sensitive, has a

consultative selling approach & is proactive at offering highest level of customer

delight

experience

• experience of sales / servicing / retention preferably in bfsi / telecom /

ecommerce /fmcg/consumer durables/ service industry

• minimum experience of 4+ years in managing a large team size of 100+people

skills sets

• data analytic

• customer focus & service orientation

• it savvy & process orientation

required skills

• excellent verbal and written communication and presentation skills

• must have deep desire to work and succeed in a growing organization with total

commitment and sense of job ownership

• have strong team building & multi-location team management ability, leadership

ability and persuasive communication skills to inspire the team

• able to build credible relationships with influencing ability

• must have team handling experience of more than 4years

qualification

• 10th and 12th academics percentage must be at least 70%

• mba or equivalent from tier 1 and tier 2 business school

• Experience

  5 - 10 Years

• No. of Openings

  5

• Education

  M.B.A/PGDM

• Role

  Zonal Sales Manager

• Industry Type

  Telecom / ISP

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office