Walk-In Interview For BPO Executive

JOB DESCRIPTION - INTERNATIONAL VOICE PROCESS

JOB OVERVIEW

We seek dedicated and customer-focused individuals to join our BPO voice process team. The successful candidate will be responsible for handling outbound calls and providing excellent customer service efficiently.

RESPONSIBILITIES

ï‚·Make outbound calls to potential or existing customers as required.

ï‚·Develop a thorough understanding of the products/services offered by the company.

ï‚·Stay updated on product/service features, benefits, and any updates.

ï‚·Follow established processes and procedures to ensure consistency and efficiency.

ï‚·Comply with company policies and guidelines.

ï‚·Communicate effectively with customers, colleagues, and other team members.

ï‚·Use clear and concise language to convey information.

ï‚·Identify and analyze customer needs to provide appropriate solutions.

ï‚·Ensure high-quality standards in customer interactions.

ï‚·Willing to work in rotational shifts for UK & US campaigns.

QUALIFICATIONS

ï‚·Proven experience in a customer service or BPO voice process role.

ï‚·Excellent communication and interpersonal skills.

ï‚·Ability to handle stressful situations calmly and professionally.

ï‚·Basic computer skills.

• Experience

  0 - 1 Years

• No. of Openings

  80

• Education

  Graduate (B.A, B.Com, B.Tech/B.E, B.Ed, B.Sc)

• Role

  Walk-In Interview For Bpo Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Canyon Co Working Space