Voice Process Executive || Freshers & Experienced

Prestige Recruiters

0 - 1 Years
100 Openings
1.5 - 3.5 Lac/Yr
Posted 3 days ago
Online interview
Delhi NCR - Gurgaon

Key Skills

Voice Support Voice Process Basic Computer Skills

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Job Description

we are seeking enthusiastic and customer-focused professionals to join our team as voice process executives. the ideal candidate will handle inbound and outbound calls, assist customers with queries, provide accurate information, and ensure a positive customer experience.

key responsibilities

handle inbound/outbound calls professionally and resolve customer queries.

provide accurate product/service information to customers.

maintain a high level of customer satisfaction through effective communication.

record and update customer information in the database.

meet daily/weekly call targets and service levels.

escalate complex issues to the appropriate department when necessary.

follow company policies, processes, and quality standards consistently.

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Experience
0 - 1 Years
No. of Openings
100
Education
Secondary School
Role
Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office

About Prestige Recruiters

Prestige HR was founded by a team of HR professionals who saw the need for more strategic, data-driven HR consulting services that deliver measurable business impact.