A Unit Manager oversees the daily operations, staff, and performance of a specific department, site, or business unit. They act as a bridge between senior management and frontline staff to ensure goals are met, budgets are managed, and operational efficiency is maintained. Key duties include team leadership, performance monitoring, process improvement, and compliance with company policies.
Key Responsibilities
Operational Management: Overseeing day-to-day operations to ensure productivity, efficiency, and quality standards are met.
Team Leadership: Managing and motivating staff, including recruitment, training, setting performance targets, and conducting evaluations.
Problem-Solving: Addressing operational disruptions, resolving customer/client issues, and implementing corrective actions.
* Manage daily operations and ensure smooth workflow
* Supervise and guide team members
* Set targets and monitor team performance
* Coordinate with different departments
* Handle client/vendor communication
* Ensure deadlines and quality standards are met
* Resolve team issues and provide solutions
* Maintain records and documentation
* Improve processes for better efficiency
Required Skills
* Leadership & team management
* Good communication skills
* Decision-making ability
* Problem-solving mindset
* Basic Excel & reporting knowledge
* Time management
* Multitasking ability