Tour Executive (Inbound)

Iris Holidays

* liaising with travel partners including hotels and houseboats to manage bookings and schedules for guest enquiries

* promptly dealing with customer enquiries with an aim to meet and exceed their expectations

* building professional relationship with internal and external stakeholders.

* mentoring and coaching peer team members for collective performance improvement.

* managing relationships with the airlines /foreign agents /hotels /guides/ transport partners and all stake holders for a tour package.

* responsible for planning, organizing daily itinerary for the tours based on the guest requirements.

* promoting and marketing the company in events and seminars.

* preparing status reports (daily and weekly) to update senior management.

* following up with customers during the tour and collecting their feedback about the experience. desired candidate profile

* 1-12+ years of experience handling package enquiries in a leading travel firm

* excellent command of spoken and written english

* graduate with basic awareness about tourism/ hospitality industry

* excellent computer skills and proficiency in excel, word, outlook and power point

* commitment to internal and external customer satisfaction

* proactive, self-starter and team player

* able to manage multiple tasks with deftness and attention to deadlines

* effective time management skills

* display efficient organizational skills

* establish and maintain strong interpersonal relationships

* must have both the operation skills and technical knowledge to make customer pitches in a honest and ethical way.

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  B.A, B.Arch, BAMS, B.B.A, B.Com, B.E, B.Ed, B.Pharma, B.Sc, Professional Degree

• Role

  Tour Executive

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office