Tour Executive (Inbound)

Iris Holidays

* Liaising with travel partners including hotels and houseboats to manage bookings and schedules for guest enquiries

* Promptly dealing with customer enquiries with an aim to meet and exceed their expectations

* Building professional relationship with internal and external stakeholders.

* Mentoring and coaching peer team members for collective performance improvement.

* Managing relationships with the Airlines /Foreign Agents /Hotels /Guides/ Transport partners and all stake holders for a tour package.

* Responsible for planning, organizing daily itinerary for the tours based on the guest requirements.

* Promoting and marketing the company in events and seminars.

* Preparing Status reports (Daily and weekly) to update senior management.

* Following up with customers during the tour and collecting their feedback about the experience. Desired Candidate Profile

* 1-12+ Years of experience handling package Enquiries in a leading travel firm

* Excellent command of spoken and written English

* Graduate with basic awareness about tourism/ hospitality industry

* Excellent computer skills and proficiency in excel, word, outlook and power point

* Commitment to internal and external customer satisfaction

* Proactive, self-Starter and Team Player

* Able to manage multiple tasks with deftness and attention to deadlines

* Effective Time Management skills

* Display efficient organizational skills

* Establish and Maintain strong Interpersonal Relationships

* Must have both the operation skills and technical knowledge to make customer pitches in a honest and ethical way.

Experience : 1 - 7 Years

No. of Openings : 2

Education : Professional Degree, B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, B.Pharma, B.Sc, B.Tech/B.E

Role : Tour Executive

Industry Type : Travel / Tourism

Gender : [ Male / Female ]

Job Country : India