Designation: Executive
Desired Experience: 2-4 yrs in Telesales.
Job Summary:
ï‚· Handle end to end sales outbound calls and customer support - existing clients
ï‚· Contact existing customers to inform them about a product or service
ï‚· Answer questions about products/Services of the company
ï‚· Ask questions to understand customer requirements and close sales
ï‚· Direct prospects to the field sales team when needed
ï‚· Enter and update customer information in the database
ï‚· Take and process orders in an accurate manner
ï‚· Handle grievances to preserve the company€™s reputation
ï‚· Go the extra mile to meet sales quota and facilitate future sales
ï‚· Keep records of calls and sales and note useful information
Desired Candidate Profile
ï‚· Proven experience as telesales representative
ï‚· Ability to learn about products and services and describe/explain them to prospects
ï‚· Excellent knowledge of English & Hindi
ï‚· Outstanding negotiation skills with the ability to resolve issues and address complaints
ï‚· Qualification €“ 12th Mandatory