- Conducting outbound calls to potential customers to sell products or services: The telesales executive will be responsible for making calls to potential customers to generate leads and drive sales.
- Meeting or exceeding sales targets: The candidate must be able to meet or exceed the sales targets set by the company in order to contribute to the overall success of the sales team.
- Building and maintaining relationships with customers: It is important for the telesales executive to build rapport with customers in order to secure sales and ensure customer satisfaction.
- Handling customer inquiries and resolving customer complaints: The candidate should be able to handle customer inquiries and resolve any complaints effectively to maintain customer satisfaction and loyalty.
- Updating customer information in the database: The candidate will be responsible for updating customer information accurately in the company database to ensure smooth communication and follow-up.
Required Skills and Expectations:
- Excellent communication skills: The telesales executive must have strong verbal communication skills to effectively pitch products or services to customers.
- Ability to work under pressure: The candidate should be able to work under pressure and meet tight deadlines to achieve sales targets.
- Good listening skills: It is important for the candidate to have good listening skills in order to understand customer needs and preferences.
- Basic computer knowledge: The candidate should have basic computer knowledge to update customer information and navigate sales software.
- Proactive attitude: The candidate should be proactive and motivated to drive sales and achieve targets.