- conducting outbound calls to potential customers to sell products or services: the telesales executive will be responsible for making calls to potential customers to generate leads and drive sales.
- meeting or exceeding sales targets: the candidate must be able to meet or exceed the sales targets set by the company in order to contribute to the overall success of the sales team.
- building and maintaining relationships with customers: it is important for the telesales executive to build rapport with customers in order to secure sales and ensure customer satisfaction.
- handling customer inquiries and resolving customer complaints: the candidate should be able to handle customer inquiries and resolve any complaints effectively to maintain customer satisfaction and loyalty.
- updating customer information in the database: the candidate will be responsible for updating customer information accurately in the company database to ensure smooth communication and follow-up.
required skills and expectations:
- excellent communication skills: the telesales executive must have strong verbal communication skills to effectively pitch products or services to customers.
- ability to work under pressure: the candidate should be able to work under pressure and meet tight deadlines to achieve sales targets.
- good listening skills: it is important for the candidate to have good listening skills in order to understand customer needs and preferences.
- basic computer knowledge: the candidate should have basic computer knowledge to update customer information and navigate sales software.
- proactive attitude: the candidate should be proactive and motivated to drive sales and achieve targets.