As a Telecalling Executive, you will play a crucial role in connecting with potential customers and generating interest in our products and services. Your main responsibilities will include:
- Making Outbound Calls: Initiate calls to potential clients, providing them with information about our offerings and answering their queries.
- Customer Engagement: Engage with prospective customers by understanding their needs and providing suitable solutions, ensuring a positive interaction.
- Lead Generation: Identify and qualify leads by gathering relevant information during conversations, contributing to our sales pipeline.
- Data Entry and Management: Accurately record customer interactions and feedback in the database to maintain up-to-date records for follow-ups.
- Achieving Targets: Meet monthly targets for calls and leads generated, contributing to the overall success of the sales team.
- Following Up: Regularly follow up with leads and previous customers to build relationships and encourage repeat business.
To succeed in this role, you should possess the following skills and qualities:
- Effective Communication: Strong verbal communication skills with the ability to articulate clearly and persuasively.
- Customer-Centric Attitude: A genuine interest in helping customers and addressing their concerns to create a positive experience.
- Basic Computer Skills: Familiarity with basic computer operations and the ability to use customer relationship management (CRM) software.
- Organizational Skills: Ability to manage time efficiently, prioritize tasks, and handle multiple calls and inquiries simultaneously.
- Team Player: Willingness to collaborate with team members to achieve common goals and share best practices.
Candidates with up to 2 years of experience and relevant educational backgrounds (, , , , ma, ) are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
15
Education
Graduate (B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office