Interview For Telecalling Executive || Higher Secondary - Freshers

Mayaa Financial Services

0 - 2 Years
10 Openings
1.5 - 2.0 Lac/Yr
Posted today
Face-to-Face interview
Coimbatore - Tiruppur

Key Skills

Outbound Calling Negotiation Skills Convincing Power Basic Computers Telecommunication

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Job Description

Full job description - Tele Calling Executive:

1. Make outbound calls to customers with outstanding debts to negotiate payment arrangements.

2. Build rapport with customers, understand their financial situations, and provide solutions.

3. Handle customer objections, concerns, and complaints in a professional manner.

4. Meet or exceed monthly collection targets and revenue goals.

Communication and Negotiation:

1. Communicate effectively with customers via phone, email, or mail.

2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts.

3. Ensure compliance with company policies, procedures, and regulatory requirements