We are seeking a motivated Telecaller to join our team in Borivali West. The ideal candidate will be responsible for engaging potential customers over the phone and guiding them through our services. **Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients from a provided list, introducing our services and capturing their interest.- **Listener:** Actively listen to customers needs and concerns to provide them with accurate information and appropriate solutions.- **Data Entry:** Maintain an updated record of calls made and client feedback in our database for tracking progress and improving strategies.- **Follow-Up:** Regularly follow up with leads to answer any questions and encourage them to consider our offerings.- **Feedback Collection:** Gather client feedback on products and services to help the team enhance customer experience.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade. A higher educational background may be an advantage but is not mandatory.- Effective communication skills are essential to articulate information clearly and engagingly while handling customer inquiries.- Prior experience is not necessary, but a positive attitude and willingness to learn are crucial.- Basic computer skills, particularly in data entry, are necessary to maintain accurate records.- A friendly demeanor and patience are important for building rapport with customers and ensuring a pleasant experience. Join our team to develop your skills and grow in a supportive environment.
As a Telesales Executive, your responsibilities will include making outbound calls to potential customers to generate leads and sales. You will be working in a domestic BPO setting, interacting with customers over the phone in a professional manner. Your main focus will be on cold calling and using your convincing power to convert leads into sales.To excel in this role, you must possess strong interpersonal and communication skills. You should be comfortable with handling inbound calls and have experience in tele marketing.