K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. | Email ID: ) is looking for Female Tele Caller to join our team at our Rajkot office. This full-time role is perfect for freshers who have completed their 12th grade and are eager to start their careers in communication and customer service.
Key Responsibilities:
1. **Making Outbound Calls**: You will engage with customers over the phone to provide information about our products and services, helping them understand our offerings better.
2. **Updating Customer Records**: It is important to keep track of all calls and customer interactions. You will be responsible for updating customer information accurately in our database.
3. **Answering Customer Queries**: You will listen to customer questions and provide clear and helpful responses, ensuring their concerns are addressed promptly.
4. **Promoting Services**: You will actively promote company services to potential customers, guiding them towards making a purchase or taking further interest in our offerings.
5. **Reporting Feedback**: Gather customer feedback during calls and report it to the management. This helps in improving our services and customer satisfaction.
Required Skills and Expectations:
Candidates should have excellent verbal communication skills and a pleasant phone manner. You must be comfortable speaking to customers and have the ability to understand their needs. Basic computer skills are necessary to update records, and a positive attitude will greatly benefit teamwork within the office environment. Being organized and detail-oriented will help you succeed in this role.
Experience
Fresher
No. of Openings
2
Education
12th Pass
Role
Telecaller Cum Computer Operator
Industry Type
Office Equipment / Automation
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, Gujarat 360007