Manage outbound calls in a timely manner.
Identify Patient needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our database in a comprehensible way
Should have good typing skills and knowledge of MS Office
Previous experience in a customer support role (Healthcare)
Strong written and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively.
Language : Marathi only