As a Tele Caller, you will play a crucial role in connecting with customers and representing the company positively. Your main responsibility will be to communicate effectively over the phone, helping to drive sales and enhance customer satisfaction.
Key Responsibilities:
- Make Outbound Calls: Initiate calls to potential customers to promote products or services and gather valuable feedback.
- Follow Scripts: Use provided scripts to ensure that all key points are covered clearly and effectively during conversations.
- Record Customer Information: Document customer interactions and update databases with relevant details to ensure accurate follow-ups.
- Address Customer Queries: Respond to customer inquiries and provide information or solutions based on their needs and concerns.
- Meet Targets: Aim to achieve sales or call targets set by management, demonstrating persistence and a results-oriented approach.
- Collaborate with Team: Work closely with other team members to share insights and improve team performance.
Required Skills and Expectations:
- Communication Skills: You should have excellent verbal communication skills to convey information clearly and engage customers effectively.
- Persuasiveness: Ability to influence and convince customers about the benefits of products or services offered.
- Listening Skills: Good listening skills are essential to understand customer needs and respond appropriately.
- Organizational Skills: Strong organizational skills are needed to manage call lists and documentation efficiently.
- Experience: A minimum of 1 to 3 years of experience in a tele-calling or customer service role is required.
- Positive Attitude: A friendly demeanor and a positive attitude towards customer interaction will help create a pleasant experience for callers.
Experience
1 - 3 Years
No. of Openings
10
Education
Graduate
Role
Tele Caller
Industry Type
Oil / Gas / Petroleum
Gender
[ Male / Female ]
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Mobile Allowance, Internet Allowance, Laptop
Face Interview Location
Nexgen Energia , sector 62, Noida