s a sales telecaller, you will be responsible for making outbound calls to potential customers to generate sales leads, qualify prospects, and close sales deals. you will play a crucial role in achieving the company's sales targets and ensuring customer satisfaction.
key responsibilities
outbound calling: make a high volume of outbound calls to prospective customers from the provided leads list.
sales generation: promote and sell the company's products/services to potential customers.
customer engagement: engage with customers to understand their needs and requirements, and provide relevant product/service information.
lead qualification: identify and qualify sales leads to ensure they meet the company's criteria for a potential sale.
follow-up: conduct follow-up calls to maintain relationships with potential and existing customers, and close sales deals.
database management: maintain accurate and updated records of all calls, leads, and sales activities in the company's crm system.
target achievement: meet or exceed monthly and quarterly sales targets and quotas.
feedback collection: gather feedback from customers to improve the sales process and customer experience.
collaboration: work closely with the sales team and other departments to ensure a seamless customer experience.
product knowledge: stay updated with the latest product/service information to effectively address customer queries and objections.