Infinity Enterprises

Pune, Maharashtra

We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.- **Gather Customer Information:** Collect feedback and details from customers to help improve our services and understand market needs.- **Maintain Call Records:** Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.- **Achieve Sales Targets:** Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.- **Provide Excellent Customer Service:** Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.**Required Skills and Expectations:**- Strong communication skills are essential to articulate ideas clearly and effectively to customers.- A pleasant and positive attitude is necessary to engage with customers and build rapport.- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.- Basic computer skills are needed to navigate call systems and record customer interactions accurately.- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.

We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Pune. This is a full-time in-office position suitable for candidates with varying levels of experience, from freshers to those with up to 6 years of experience. Candidates should have completed at least their 12th grade.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services and generate interest.- **Handling Inbound Queries:** Respond to incoming calls from customers, providing them with the information they need and answering their questions effectively.- **Maintaining Customer Records:** Keep accurate records of calls made and customer interactions in our database to track progress and follow up as necessary.- **Meeting Sales Targets:** Work towards achieving monthly sales targets set by the management to contribute to the companys overall goals.- **Providing Feedback:** Share insights and feedback from customer conversations with the team to help improve services and products.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, enabling them to engage effectively with customers. A basic understanding of sales tactics is preferred but not required. The ideal candidate should be self-motivated, detail-oriented, and capable of working in a fast-paced environment. The ability to handle rejections and maintain a positive attitude is crucial. Familiarity with computers and basic software applications is also necessary for maintaining records and data.