We are seeking a motivated and dynamic female Tele Caller to join our team in Dehradun. This full-time position is ideal for individuals eager to start or advance their careers in customer service and sales.
**Key Responsibilities:**
- **Outbound Calling:** Make calls to potential customers from provided lists to promote products and services. This involves clear communication to effectively convey the value of what we offer.
- **Customer Interaction:** Engage with customers to understand their needs and address any queries they may have. Building rapport will help foster trust and increase the likelihood of sales.
- **Lead Generation:** Identify and qualify leads during calls. Your ability to listen and ask the right questions will help determine which leads are worth pursuing.
- **Record Keeping:** Maintain accurate records of customer interactions and sales outcomes in our database. This information is crucial for tracking performance and follow-ups.
- **Feedback Collection:** Gather feedback from customers about our products and services. This feedback helps improve our offerings and customer satisfaction.
**Required Skills and Expectations:**
- **Communication Skills:** You should possess excellent verbal communication skills, enabling you to convey information clearly and effectively.
- **Listening Skills:** Strong active listening abilities are essential for understanding customer needs and responding appropriately.
- **Problem-Solving Attitude:** Be ready to handle objections and resolve issues that may arise during calls, showcasing strong interpersonal skills.
- **Basic Computer Knowledge:** Familiarity with computer applications is necessary since you will be entering data and using software for customer management.
- **Team Player:** Ability to work within a team environment while contributing positively to overall company goals.
Ideal candidates will have a background in , , , , , or possess an advanced diploma, along with a passion for customer interaction and sales.
Experience
0 - 2 Years
No. of Openings
10
Education
Graduate (B.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, Certificate/Diploma/Others)
Role
Tele Caller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours
Face Interview Location
21,BRIJLOCK COLONY RAJPUR ROAD DEHRADUN