We are seeking a motivated Tele Caller to join our team in Delhi NCR. This part-time position is ideal for candidates with minimal experience who are looking to start their career in customer engagement.
Key Responsibilities:
- Making Outbound Calls: You will contact potential customers to share information about our services and offer assistance based on their needs. This involves clear and confident communication to convey the message effectively.
- Handling Inbound Queries: You will respond to incoming calls from customers, addressing their questions or concerns, and providing appropriate solutions. This requires active listening skills and a friendly demeanor.
- Updating Customer Records: You will maintain and update customer information in our database after each interaction. Attention to detail is essential to ensure accuracy and completeness of data.
- Achieving Targets: You will work towards meeting daily and weekly call targets, demonstrating motivation and a results-driven attitude.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade and possess strong communication skills in English and Hindi. Proficiency in basic computer skills is important for managing calls and records effectively. We expect a positive attitude, reliability, and the ability to work independently while maintaining a professional approach. Enthusiasm for learning and adapting to new processes is highly valued.