Technical support

Tecdale Group

TECHNICAL/CUSTOMER SUPPORT

JOB DESCRIPTION

Looking for a self driven Male and female individual, with exceptional communication skills, The candidate will be required to attend international calls and emails mainly for our and Canada customers.

ROLES AND RESPONSIBILITIES:

Identifying hardware & software solutions.

Providing timely & accurate customer feedback.

Handling inbound calls of US & CANADA based customer to resolve their technical queries.

QUALIFICATION AND SKILLS :

Excellent written and verbal communication Skills.

Basic computer knowledge (Both hardware and software).

Medium proficiency in Google sheets and MS office.

PREFERRED CANDIDATES :

* Experience : 1-5 YEARS

* Excellent Communication skill.

* Willingness to work in night shifts.

* Salary : -

Note: Cabs not been provided

Experience : 1 - 5 Years

No. of Openings : 10

Education : Diploma, Advanced/Higher Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E

Role : Technical support

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India