*Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
*Logging and keeping records of customer/employee queries.
*Software installation remotely via remote control software.
*Should be able to recognize and analyze the issue properly
*Good analytical and problem-solving skills
*Good communication skills with Hindi, Marathi and English.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate
Role
Technical Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Techbona Infomatics Pvt Ltd
Techbona Infomtaics Pvt Ltd is a premier IT Services Company based in Nashik, Maharashtra wine capital of India with legal name is Techbona Infomatics Pvt. Ltd. We at Techbona develop software solutions as per the client needs with a high degree of accuracy and quality in line with its
vision of "Simplicity and Quality Support". Octane Appss leadership team has a collective
experience of more than 10 years. We are skilled in building high-performance teams of
Software Engineers which helps us deliver projects as per our clients needs.