Hiring For SR. Service Engineers

Core Responsibilities

1. Advanced Technical Expertise & Troubleshooting

Complex Diagnostics: Lead the diagnosis and resolution of the most difficult and chronic technical problems, particularly those requiring in-depth knowledge of complex electrical, mechanical, or automated systems.

Specialized Service: Perform advanced installation, commissioning, maintenance, and modification of high-value or specialized equipment/systems.

Root Cause Analysis (RCA): Conduct detailed failure analysis and implement long-term corrective actions to prevent recurrence.

2. Leadership and Mentorship

Team Guidance: Mentor, train, and provide technical guidance to junior Service Engineers and Field Technicians, helping them develop their skills.

Workflow Management: Schedule and supervise service projects, ensuring efficient allocation of resources and adherence to project timelines and budget.

Quality Assurance: Oversee the quality of all service work performed by the team, ensuring compliance with industry standards and regulatory requirements.

3. Client Management and Business Development

Key Account Support: Act as the primary technical point of contact for critical clients and key accounts, managing client expectations and ensuring high satisfaction levels.

Service Contract Management: Identify opportunities for upselling service contracts, spare parts, or equipment upgrades, assisting the sales team in technical proposals.

Reporting and Communication: Prepare detailed technical and service reports for both management and clients, clearly communicating complex technical information and solutions.

• Experience

  5 - 8 Years

• No. of Openings

  1

• Education

  Graduate (B.Tech/B.E)

• Role

  Service Engineer

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery