core responsibilities
1. advanced technical expertise & troubleshooting
complex diagnostics: lead the diagnosis and resolution of the most difficult and chronic technical problems, particularly those requiring in-depth knowledge of complex electrical, mechanical, or automated systems.
specialized service: perform advanced installation, commissioning, maintenance, and modification of high-value or specialized equipment/systems.
root cause analysis (rca): conduct detailed failure analysis and implement long-term corrective actions to prevent recurrence.
2. leadership and mentorship
team guidance: mentor, train, and provide technical guidance to junior service engineers and field technicians, helping them develop their skills.
workflow management: schedule and supervise service projects, ensuring efficient allocation of resources and adherence to project timelines and budget.
quality assurance: oversee the quality of all service work performed by the team, ensuring compliance with industry standards and regulatory requirements.
3. client management and business development
key account support: act as the primary technical point of contact for critical clients and key accounts, managing client expectations and ensuring high satisfaction levels.
service contract management: identify opportunities for upselling service contracts, spare parts, or equipment upgrades, assisting the sales team in technical proposals.
reporting and communication: prepare detailed technical and service reports for both management and clients, clearly communicating complex technical information and solutions.
Experience
5 - 8 Years
No. of Openings
1
Education
B.E [Mechanical], B.Tech, Post Graduate Diploma [Electrical]
Role
Service Engineer
Industry Type
Real Estate / Property / Construction
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery