Technical Service Engineer Jobs

Job description:We are looking for a skilled and customer-focused Electrical & Electronic Service Engineer to handle installation, commissioning, maintenance, troubleshooting, and after-sales service support for industrial electrical and electronic equipment. The ideal candidate should possess strong technical knowledge, problem-solving skills, and the ability to provide prompt service support to customers.Key Responsibilities / Job DescriptionInstall, commission, and test electrical and electronic equipment at customer sites.Perform preventive and breakdown maintenance activities.Diagnose and troubleshoot electrical, electronic, and control system faults.Provide timely technical support and service assistance to customers.Conduct site visits for inspections, repairs, and equipment evaluations.Read and interpret electrical drawings, wiring diagrams, and technical manuals.Coordinate with internal teams for spare parts, technical support, and service scheduling.Prepare service reports, maintenance records, and visit reports.Ensure equipment performance and customer satisfaction through effective service support.Train customers on equipment operation, maintenance, and safety procedures.Maintain regular communication with customers regarding service activities and updates.Follow company safety procedures and industry standards during service operations.Support installation and commissioning of new equipment and systems.Requirements2 to 5 years of experience in Electrical / Electronic Service Engineering.Diploma or Bachelor's Degree in Electrical Engineering, Electronics Engineering, Electrical & Electronics Engineering, or related field.Strong knowledge of electrical circuits, control panels, motors, sensors, and industrial equipment.Ability to read and understand electrical schematics and technical documents.Good communication and customer handling skills.Willingness to travel for site visits and service assignments.Proficiency in MS Excel, MS Word, and email communication.Skills RequiredElectrical TroubleshootingElectronic Equipment ServicingPreventive & Breakdown MaintenanceTechnical SupportInstallation & CommissioningCustomer Service ManagementProblem SolvingTechnical DocumentationCommunication SkillsTime ManagementPreferred Industry ExperienceHydraulic Tools IndustryPneumatic Tools IndustryIndustrial Products IndustryEngineering IndustryManufacturing IndustryIndustrial Automation IndustryWork LocationIn PersonBenefits:Cell phone reimbursementWork Location: In person

Handling onsite service calls for branded Laptop, Desktop & Monitor

We are looking for enthusiastic and technically skilled candidates to join our team as a Sales & Service Engineer for German-made industrial machines.Job Position: Sales & Service EngineerIndustry: Industrial Machinery / AutomationExperience: Freshers can applyQualification: Engineering Degree / Diploma / ITI in Electrical or ElectronicsKey ResponsibilitiesInstallation, servicing, and maintenance of German-made machinesTechnical troubleshooting and on-site customer supportClient coordination for machine demonstrations and service visitsAssisting customers with operational guidance and technical queriesPreparing service reports and maintaining professional communication with clientsCandidate RequirementsBasic knowledge of Electrical/Electronics systemsWillingness to travel for customer visits and service assignmentsMust own:Two-wheelerLaptopAndroid phoneCandidates looking to start their career in industrial machinery and technical services are encouraged to apply

We are seeking a Technical Service Engineer to join our team in Park Circus. This full-time position is ideal for a female candidate with 1 to 2 years of experience in a technical service role, who is eager to apply their skills and knowledge in a dynamic work environment. A minimum education of 10th pass is required.**Key Responsibilities:**- **Product Support**: Offer technical assistance to customers regarding product issues, ensuring queries are handled promptly to maintain customer satisfaction.- **Troubleshooting**: Analyze technical problems and utilize troubleshooting skills to identify the root cause, providing effective solutions that enhance product performance.- **Installation and Maintenance**: Assist in the installation of equipment and perform regular maintenance checks to ensure optimal operation.- **Documentation**: Maintain accurate records of service activities and report on technical issues encountered, aiding in future troubleshooting efforts.- **Training Customers**: Provide training and guidance to customers on product features and usage, ensuring they can maximize the benefits of our products.**Required Skills and Expectations:**The ideal candidate should have solid technical skills and a clear understanding of basic engineering principles. Good problem-solving abilities and strong communication skills are essential, as the role requires interaction with customers. A proactive attitude and attention to detail are crucial for effectively addressing issues as they arise. The ability to work independently and manage time efficiently in a busy office environment will also be key to success in this position.

Service Engineer - maintenance of Mechanical & Electrical equipment. They might be needed to install Mechanical & Electrical equipment diagnosed and resolve the issue.Responsibility Deliverable-1.Communicating with the customer to ensure that services are being delivered effectively.2.Promptly following up on service request and providing customer feedback.3.Monitoring and maintaining the performance of Mechanical / Electrical equipment.4.Explain new features and suggest upgrades to customers.5.Providing recommendations about new features and product improvements.6.Ordering and stocking materials as needed.7.Providing clear customer feedback.8.Ability to communicate clearly with team members and clients.9.Writing reports on a regular basis and presenting findings to managers.Required Skills-1. Analytical thinking skills.2.Good verbal communication skills.3.Knowledge of computer operating systems software.4. problem-solving skills.5.Good interpersonal skills and ability to work with a customer or team to resolve Mechanical system problems.6.Time management skills and ability to prioritize tasks according to urgency.7.Being able to respond to emergencies in a timely manner and complete tasks within set deadlines.8. Ability to communicate clearly with team members and clients.9. Ability to talk and sell to customers about new features and upgrades, if necessary, as part of their job specification

We are looking for a skilled CCTV Engineer to join our team in Chennai. The ideal candidate will have 1 to 5 years of experience and will be responsible for installing, maintaining, and repairing CCTV systems for various clients. Key Responsibilities:1. **Installation of CCTV Systems**: You will be responsible for setting up new CCTV cameras and equipment at client sites, ensuring correct placement for optimal surveillance.2. **Maintenance and Repair**: Regularly check existing CCTV systems for functionality and perform repairs or upgrades as needed to ensure that all cameras are operational.3. **Technical Support**: Provide on-site and remote technical support to clients, assisting them with any issues they encounter with their camera systems.4. **Documentation and Reporting**: Maintain accurate records of installations, repairs, and maintenance activities. You will prepare reports detailing the work done for review and future reference.5. **Collaboration**: Work closely with team members and clients to understand their needs and suggest suitable CCTV solutions.Required Skills:Candidates should have a strong understanding of CCTV technology, wiring, and installation techniques. Good problem-solving skills, attention to detail, and the ability to work independently are essential. Communication skills are important for interacting with clients and team members effectively. A hands-on approach to work and a willingness to learn new technologies will be greatly valued.

Skills Required:Technical sales (electrical panels)Client meetings & presentationsLead generation & pipeline managementProposal & quotation preparationNegotiation & deal closureMarket analysis & competitor trackingAfter-sales support & relationship building

Component level debugging, Testing and technical support of microcontroller based LED based Display Systems and Fingerprint based Attendance Recording Systems having interfaces like RS232,RS485,Ethernet, Wifi,Bluetooth, USB,etc.

Job descriptionWe are hiring Service Engineers responsible for installation, servicing, and troubleshooting of systems.Installation and servicing of equipmentTroubleshooting and maintenanceProvide on-site technical supportEnsure customer satisfactionRequired Candidate profileRequirements Technical qualification (Diploma/Engineering) Strong troubleshooting skills Willingness to travelThanks & Regards,Satish Kohli AM- HRTalent Acquisition Department

We are looking for a dynamic and motivated Sales and Service Engineer to manage sales , servicing , and customer support for tablet tooling ( punches and dies ) used in pharmaceutical tablet compression . Develop and manage sales of tablet tooling ( punches , dies and accessories ) . Identify new business opportunities in pharmaceutical , nutraceutical , and allied industries . Maintain strong relationships with existing clients and generate repeat business . Conduct product presentations and technical discussions with customers .Key Responsibilities :1.) Service & Support : Perform on-site installation , commissioning , troubleshooting , and repairs of machinery or products2.) Preventive Maintenance : Conduct scheduled inspections and maintenance to ensure equipment reliability3.) Technical Sales Support : Prepare and deliver product presentations , demonstrations , and technical proposals to clients4.) Customer Relationship Management ( CRM ) : Build rapport with clients , address technical queries promptly , and identify opportunities for after sales-service upgrades5.) Reporting : Prepare accurate service reports , log repairs , and maintain documentation on customer accounts6.) Competitor Analysis : Research and report on competitor products to help customize solutions for clientsEducation : Any Diploma or Bachelor's degree holder preferred ( Mechanical )Experience Required : 1-2 yearsIndustry Preferred : Pharmaceutical industry background would be given preferencePackage Offered : Competitive Salary + Travelling Allowance

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Were looking for a Technical Support Engineer to join our IT Support team. The role involves providing on-site & remote support, troubleshooting desktop, software, hardware, and basic network issues, and ensuring smooth IT operations for end-users.Key Skills:Desktop & OS troubleshooting (Windows/Mac/Linux)Hardware & peripheral supportBasic networking (TCP/IP, DNS, DHCP)Remote support & helpdesk toolsStrong communication & problem-solving skillsQualification:Degree in Computer Science / IT or equivalent experienceJob Types: Full-time, PermanentPay: 18,000.00 - 30,000.00 per monthBenefits:Provident Fund

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

Key Responsibilities:Sales & Marketing: Marketing / Sales of Portable and Fixed type of Gas, Fire & Flame Detection and Alarm Systems. Sales of industrial process related automation solutions..Lead Generation: Utilize a variety of sales methods such as cold calling, door-to-door visits, networking, and presentations to generate new leads and convert them into sales.Customer Presentations: Conduct product demonstrations and presentations to potential clients, explaining the features, benefits, and value of our products and services.Sales Targets: Meet and exceed both personal and team sales targets on a consistent basis.Travel: Travel to industrial areas across the state and PAN India, as required, to meet customers and generate new business.Market Research: Identify market trends, competitor activities, and customer needs to develop targeted sales strategies.Customer Relationships: Build and maintain strong, long-lasting customer relationships by providing exceptional customer service and support.Reporting: Maintain accurate records of sales activities, customer interactions, and sales progress using CRM systems.

As a Service Engineer, you will play a crucial role in ensuring that our equipment and systems operate smoothly and efficiently. This position is based in Virar East and includes a range of responsibilities tailored to support our clients effectively.**Key Responsibilities:**- **Installation of Equipment:** You will be responsible for installing machinery and technical systems at client sites, ensuring they are set up correctly and meet safety standards.- **Maintenance and Repair:** Regular maintenance of equipment is essential. You will perform repairs and troubleshooting to resolve technical issues quickly, minimizing downtime for clients.- **Customer Support:** Engaging with clients is key. You will answer their queries and provide guidance on proper equipment usage, enhancing customer satisfaction.- **Documentation:** Keeping accurate records of service visits, maintenance performed, and customer feedback will be part of your role. This helps in tracking service quality and client interactions.- **Collaboration with Teams:** You will work closely with other engineers and staff to share insights and solutions, contributing to a cohesive working environment.Required skills include a diploma in engineering or a related field. Ideal candidates will have 1 to 6 years of experience in a similar role. You should possess strong technical skills, be a problem-solver, and have good communication abilities to interact effectively with clients. A proactive attitude and a desire to learn and grow in the field are also essential. This is a full-time position based in the office, and only male candidates will be considered.