Technical Service Engineer Jobs

Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

A Technical Sales Executive is responsible for driving sales by understanding customer needs and recommending suitable technical solutions. They act as a bridge between the customer and the technical team, ensuring the product/service meets client requirements.Key Responsibilities* Identify and develop new business opportunities through networking, cold calling, and market research* Understand customer requirements and propose appropriate technical solutions* Deliver product presentations, demos, and technical explanations to clientsRequired Skills* Strong communication and presentation skills* Good technical understanding (depends on industry: IT, electronics, mechanical, etc.)* Problem-solving and analytical thinking* Negotiation and persuasion skills* Ability to explain complex concepts in simple terms* Customer-focused mindset

Main Work:- Install and service machines- Repair Different Types Packaging Machines- Visit client sites to solve problems- Write service reports and keep recordsSkills Needed:- Knowledge of mechanical/electrical basic- Problem-solving ability- Ready to travel for service work in any place in north indiaQualification:- Diploma / ITI (Mechanical/Electrical)- 0-3 years of experience preferred, freshers can also applySalary & Benefits:- Salary as per experience- Travel allowance and service incentives- Training and growth opportunities

Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers

Job for BE, BTech, Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.

Biomedical Researcher: Studies the human body to develop new treatments and preventive strategies, using techniques like genetic engineering and cell culture.Research Scientist: Analyzes scientific data, conducts experiments, and works in fields such as neuroscience, immunology, or medical research.Clinical Research Associate: Manages and monitors clinical trials to test the effectiveness of new drugs and therapies.

CORPORATE SALES EXECUTIVE / SENIOR SALES EXECUTIVE - CORPORATE / B2B FOR AN INDUSTRY INTO TESTING AND CERTIFICATION OF INDUSTRIAL PRODUCTS AND CONSUMABLES.Applicant should be B.E. / B.Tech. (Mechanical) with minimum 2+ years experiences in Sales handling Corporate Sales / B2B Sales of Industrial products or Industrial Consumables.Should have experience in Sales with OEMs, manufacturers of Automotive Parts, Lubricants, Coolants, Food chemicals, Mining, Construction Machinery etc Should be able to meet the decision makers and give presentation about the Company's products and services.

Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers

Installs and service/repairs Medical Imaging equipment. Consults with customer orsupervisor to plan layout of equipment during each new installation. Studies blueprints, schematics, manuals, and other specifications to determine installationprocedures. Able to interpret schematics and wiring diagrams to repair equipment. Hands-on technicalskills and using standard test instruments and hand tools. Installs or oversees installation of equipment according to manufacturer's specifications. Provide basic user training for equipment installed. Advice management regarding customer satisfaction, product performance, suggestions forproduct improvements

Conduct regular maintenance checks to ensure lift systems operate smoothly and safely.Diagnose and repair faults in elevator systems, including electrical, mechanical, and hydraulic components.Ensure compliance with safety standards and regulations during installation, maintenance, and repair work.Provide technical assistance and support to clients regarding lift operations and issues.Perform scheduled inspections and preventative maintenance to prolong the lifespan of lift systems.Replace or repair faulty components, including motors, cables, and control systems.Maintain accurate records of all maintenance, repairs, and inspections performed.Communicate effectively with clients to explain repairs and maintenance needs.Respond to service calls for breakdowns and emergencies, providing prompt assistance.

Responsible for the installation of new elevators, escalators, and lifts in residential, commercial, and industrial settings.Conduct regular maintenance checks to ensure lift systems operate smoothly and safely.Diagnose and repair faults in elevator systems, including electrical, mechanical, and hydraulic components.Ensure compliance with safety standards and regulations during installation, maintenance, and repair work.Provide technical assistance and support to clients regarding lift operations and issues.Perform scheduled inspections and preventative maintenance to prolong the lifespan of lift systems.Communicate effectively with clients to explain repairs and maintenance needs.Respond to service calls for breakdowns and emergencies, providing prompt assistance.Recommend and implement upgrades to improve efficiency and safety of existing systems.Maintain accurate records of all maintenance, repairs, and inspections performed.Replace or repair faulty components, including motors, cables, and control systems.Perform scheduled inspections and preventative maintenance to prolong the lifespan of lift systems.Set up and configure elevator systems, ensuring proper alignment and functionality.