-greet customers courteously and understand their service requirements.
-explain service processes, estimated costs, and delivery timelines clearly to customers.
-prepare detailed job cards, recording customer complaints and requested services accurately.
-coordinate with the technician team to ensure correct problem diagnosis and job allocation.
-coordinate with parts and accessories departments for availability of required spares.
-monitor repair and maintenance work progress.
-keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.
-keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.
-ensure the vehicle is clean, tested, and ready for handover.
-ensure complete customer satisfaction and address any complaints promptly.
-maintain accurate service records, job cards, and invoices.
Experience
Fresher
No. of Openings
2
Education
12th Pass
Role
Service Advisor
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam