• minimum 2 to 3 years hands-on working experience in sap on local servers
• sap basis administration and support, technical support, transport management, batch management and production support for sap environment
• sap application experience : ecc , crm, netweaver
• sap systems installation, optimization, migration and maintenance
• sap client administration and monitoring (work processes, logs, users, short dumps, traces, disk space and resource utilization)
• sap backup/restore (sybase) management.
• sap gui installation, user management, analysis of abap dumps, updating support patches
• monitoring background job and scheduling job
• perform system monitoring, troubleshooting and refresh to ensure stability, recoverability of the sap and related systems
• perform root-cause-analysis, as well as performance management and optimization of sap systems
• proactively analyze sap environment to detect deficiencies and recommend solutions for improvement
• overall maintenance of networking, firewall, server hardware & storage by co coordinating with network support team.
• acting as a point of contact for sap technical related questions and problems
• develop and maintain policies and procedures relating to information systems. maintain technical infrastructure reference documents such as technical architecture, interface references, hardware and software assets