*job description*
-answering calls and resolving queries about product or company.
-noticing significant subtleties of every discussion.
-conveying verbal acknowledgements of offers to our sales group for closing.
-advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
-maintains operations by following policies and methodology and functional changes.
-keeps up quality service by adhering to organization guidelines.
-reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
-responding to inquiries concerning things or the organization
-posing questions to comprehend client necessities and close sales
-considering the details of each offering and staying side by the side of updates to these contributions.
-acquiring and updating an individual's contact details.
-calling active or old customers to encourage the purchase of items.
*requirements*
-proven experience as a tele sales representative or other customer service role.
-graduate in any field
-excellent knowledge of the english language
-good knowledge of computer programs like (crm software) and other telephone systems
-proven track record of successfully meeting sales quota over the phone.
-ability to switch communication styles
*skills*
-proficient in communication and interpersonal skills
-research and record-keeping skills
-verbal communication
-outstanding negotiation skills to resolve issues and address complaints
-data entry skills
-closing skills
-telephone skills
*benefits*
-flexible working hours
-6 days working culture
-health insurance benefits
-tenure recognition and awards
-leave benefits as per milestones
-performance linked growth opportunities
-out of term appraisals