Vconversio

Gurgaon Sector 18

*Job Description* -Answering calls and resolving queries about product or company.-Noticing significant subtleties of every discussion. -Conveying verbal acknowledgements of offers to our Sales group for closing. -Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.-Maintains operations by following policies and methodology and functional changes. -Keeps up quality service by adhering to organization guidelines. -Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. -Responding to inquiries concerning things or the organization -Posing questions to comprehend client necessities and close sales-Considering the details of each offering and staying side by the side of updates to these contributions. -Acquiring and updating an individual's contact details. -Calling active or old customers to encourage the purchase of items.*Requirements*-Proven experience as a tele sales representative or other customer service role.-Graduate in any field-Excellent knowledge of the English language-Good knowledge of computer programs like (CRM software) and other telephone systems-Proven track record of successfully meeting sales quota over the phone.-Ability to switch communication styles*Skills*-Proficient in communication and interpersonal skills-Research and record-keeping skills-Verbal communication-Outstanding negotiation skills to resolve issues and address complaints-Data entry skills-Closing skills-Telephone skills*Benefits*-Flexible working hours-6 Days working culture-Health Insurance Benefits-Tenure Recognition and Awards-Leave Benefits as per Milestones-Performance Linked Growth Opportunities-Out of Term Appraisals

-Answering calls and resolving queries about product or company.-Noticing significant subtleties of every discussion. -Conveying verbal acknowledgments of offers to our Sales group for closing. -Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.-Maintains operations by following policies and methodology and functional changes. -Keeps up quality service by adhering to organisation guidelines. -Reaching potential or existing clients to advise them about an item or administration utilising pre-defined scripts. -Responding to inquiries concerning things or the organisation -Posing questions to comprehend client necessities and close sales-Considering the details of each offering and staying side by the side of updates to these contributions. -Acquiring and updating an individual's contact details. -Calling active or old customers to encourage the purchase of items.Requirements-Proven experience as a telesales representative or other customer service role.-Graduate in any field-Excellent knowledge of the English language-Good knowledge of computer programs like (CRM software) and other telephone systems-Proven track record of successfully meeting sales quota over the phone.-Ability to switch communication stylesSkills-Proficient in communication and interpersonal skills-Research and record-keeping skills-Verbal communication-Outstanding negotiation skills to resolve issues and address complaints-Data entry skills-Closing skills-Telephone skillsBenefits-Flexible working hours-6 - Days working culture-Health Insurance Benefits-Tenure Recognition and Awards-Leave Benefits as per Milestones-Performance Linked Growth Opportunities-Out of Term Appraisals