We are looking for a motivated Sales Counselor to join our team in Mohali. This full-time role requires a male candidate with 1 to 3 years of experience in sales and a minimum educational qualification of 10th pass. The Sales Counselor will work from the office and will focus on helping customers understand our products and services.
**Key Responsibilities:**
- **Customer Engagement**: Communicate effectively with potential customers to understand their needs and provide tailored solutions.
- **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively inform and persuade customers.
- **Sales Reporting**: Track sales activities and outcomes, providing regular updates to management on performance and customer feedback.
- **Follow Up**: Reach out to leads and follow up with potential clients to nurture relationships and encourage conversions.
- **Feedback Collection**: Gather customer feedback and insights to improve service delivery and product offerings.
**Required Skills and Expectations:**
Successful candidates should have excellent communication skills to clearly convey information to customers. A positive attitude and a customer-centric approach are essential for building rapport and trust. Candidates should be persuasive and have good problem-solving abilities to address customer concerns effectively. Furthermore, a strong team spirit and the ability to work in a fast-paced environment are important. Familiarity with sales processes and prior experience in a similar role will be advantageous.