key responsibilities
• efficiently manage day-to-day email correspondence, including receipt, reply, and submission of quotes.
• delegate tasks to junior executives for quote preparation against inquiries received.
• acknowledge purchase orders (pos) and issue proforma invoices for advance payments. prepare dispatch orders for goods in stock and issue purchase orders to vendors after verifying product specifications.
• regularly follow up with domestic and international vendors to expedite delivery and manage sales quotes and vendor purchase orders.
• arrange for freight forwarders for domestic shipments, consolidate goods, and prepare packing lists as per warehouse details.
• provide clients with dispatch details, including invoice, packing list, and docket copy after goods have been dispatched. update clients on delivery status and lead time periodically.
• coordinate with accounts and warehouse teams to generate invoices and packing lists.
key requirements
• strong proficiency in email correspondence.
• advanced skills in ms office, especially excel, for preparing quotes and order processing.
• minimum of 5-7 years in a senior position within a similar business environment (hospitality – horeca).
• ability to handle multiple tasks, delegate effectively, and maintain attention to detail.
preferred qualifications
• proven experience in a supervisory role, managing junior staff and coordinating operational activities.
• strong background in the hospitality industry with a focus on supply chain and logistics.