- Coordinate sales activities: The sales coordinator will be responsible for coordinating various sales activities such as managing sales orders, tracking sales progress, and ensuring timely delivery of products to customers.
- Support sales team: The sales coordinator will assist the sales team by providing administrative support, preparing sales reports, and handling customer inquiries.
- Maintain customer relationships: The sales coordinator will be required to build and maintain strong relationships with customers through effective communication and resolving any customer issues or complaints.
- Assist in sales planning: The sales coordinator will help in developing and implementing sales strategies, setting sales targets, and analyzing sales data to identify trends and opportunities.
- Update sales database: The sales coordinator will be responsible for updating the sales database with accurate and up-to-date information on customers, products, and sales activities.
Required skills and expectations:
- Proficiency in Microsoft Office: The candidate should have strong computer skills, including proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint.
- Customer care skills: The candidate should have excellent customer care skills, with the ability to communicate effectively with customers and resolve any issues or complaints in a professional manner.
- Sales experience: Previous experience in channel sales, retail sales, or direct sales is preferred, with a minimum of 1-7 years of experience in a sales-related role.
- Attention to detail: The candidate should have strong attention to detail, with the ability to accurately maintain sales records, process orders, and track sales progress.
- Educational qualification: A minimum of 12th pass is required for this role, with additional qualifications in sales or business administration being an added advantage.