* taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
* checking in guests, allocating rooms and handing over keys
* answering questions about hotel facilities and about local transport, places of interest and entertainment
* dealing with special requests, such as room service, taxi bookings or wake-up calls
* passing on messages to guests and taking mail for posting
* passing on any guests' problems to the appropriate member of staff
* answering the phone, operating the switchboard and dealing with the email and mail
* checking out guests, adding up their bills and taking their credit, debit card or cash payments.
Pay
Experience : 2 - 4 Years
No. of Openings : 2
Education : Professional Degree, Any Bachelor Degree, B.C.A, B.B.A, M.C.A
Role : Resort Manager
Industry Type : Hotel / Restaurant / Hospitality
Gender : [ Male / Female ]
Job Country : India