Relationship Officer

Key Skills

Customer Service Retention Focus Relationship Building Stake Holder Management Process Knowledge Orientation Cross Selling Upselling Skills Business Development Communication Skills Proficiency In English Local Language Walk In

Job Description

Job Purpose

To Deliver on Customer Acquisition through business development and to Manage the

customer journey through sales championship, process championship and product

championship.

Key Job Responsibilities

To find new micro markets and empanel good quality referral partners to scale up Micro

LAP business & Gold backed secured business loan (Suvarna)

Work in the Area assigned by the Branch Business Manager and generate leads

Cold Calling to the potential customer base to generate business

Daily Sales Calls as per the Plan submitted to BBM

To find, nurture and develop excellent relationship with the Referral Partners / Connectors

To give doorstep service to customers at their residence or office.

To learn the Organizations policies, and source files as per the policy.

To Act as the Eyes & Ears of the Organization while working in the Market for new

opportunities, information and sharing them to Branch Business Manager

To Support the Customers in terms of end -to- end loan processing.

To act as the Bridge between Customers and the Branch

To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh

Sourcing.

To Cross Sell Insurance effectively to the loan customers to safeguard their Property,

Health & Life.

To Be the Face of the NBFC for the Area Assigned for Working.

Retain existing live loan customers.

Knowledge, Skills & Attributes

Result Orientation

Customer Service & Retention Focus

Strong presentation skills

Relationship Building & Stake holder Management

Process Knowledge/ Orientation

Cross Selling / Upselling Skills

Business Development

Communication Skills Proficiency in English and the local language

Experience : 1 - 3 Years

No. of Openings : 50

Education : Any Bachelor Degree

Role : Relationship Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India

About Shaping Careers

Shaping Careers is one of the best Consultancy in Kolkata, West Bengal, India. We specialize in executive search and head hunting with a unique and practical approach to selecting the best professionals for our clients.

Our firm provides a wide range of services to meet the specific needs of each & individual client. Whether they are a start-up venture or a multinational corporation, we can deliver the professional requirements in the location and time frame of your specifications.

Our mission is to support clients in meeting their manpower requirements for achieving their company goals. We are also providing services to some of our overseas clients mainly in mid & senior managerial level segments.

We place quality at the centre of everything we do and solicit feedback at every opportunity to continuously improve our service to clients. We focus on quality service and build strong teams through our relationships with clients and individuals.

We add value to the search process through our knowledge, experience and network in the Indian industry and our commitment to bringing the very best to our clients. We view the relationship with our clients as a true partnership.

Why Choose Us?

We understand the client's specific needs and advise them & place the Human Resource, one of the most important resources of any organization. Our expertise has been in placing the best candidates as per their requirements.

We dedicate our resources to what matters - providing outstanding service to our clients. We consider client needs to be paramount. We conduct executive search assignments for our clients across a range of industries and functions, always in the spirit of partnership.

Read More...

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