Position : Relationship Manager
Key Responsibilities
• Enquiry Generation, Home Visit, Referral Generation
• Sales Target Achievement
• Allied Business Target Achievement
• Post Sales follow up
• Ensuring NEXA experience & Customer Satisfaction
• Understanding Finance requirements of Customer
Role Description
• SPOC for Customers in complete car buying journey
• Understand & Meet Customer needs
• Expert Guidance to other members of the Team
• Efficient Event Planning & Territory coverage
• Answering Customer Enquiries
• Ensuring Test Driver & Demonstration as per Customer Requirement
• Commitment of correct timelines to customer
Competencies Required
• Good Product Knowledge
• Operation Knowledge of Allied Business
• Excellent Communication & Selling Skills
• Result Oriented