Role and Responsibility €“ Relationship Manager
€¢ Act as relationship manager for the Paid customers of NoBroker.
€¢ Build sustainable relationships and trust with customer accounts through open and
interactive communication.
€¢ Identify and assess customers€™ needs.
€¢ Service customer in finding the right tenant / house as per the requirement of customer.
€¢ Dial outbound and attend inbound calls of customer and leads.
€¢ Use internal tools and methods to provide best possible service to the customer.
€¢ Negotiate with leads on behalf of customer.
€¢ Keep customer up-to date on the progress of his account.
€¢ Follow communication procedures, guidelines and policies.
€¢ Go extra mile to provide excellent customer service
Education- Any Under Graduate and Post Graduate.
About Training- Training will be provided for initial few days for an employee to understand end to
end process.
Qualification / Education and other Requirements:
€¢
€¢ Excellent verbal and written communication.
€¢ Good Interpersonal skills, numerical and analytical ability.
€¢ Decision making skills.
€¢ Language required: English & Hindi (mandatory),
Kannada/Tamil/Marathi/Telugu (optional)
€¢ Proficient in MS-Office (Excel, Word).
€¢ Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
€¢ Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam and good speed Internet connection is a must
Experience
0 - 1 Years
No. of Openings
15
Education
Graduate (B.B.A, B.C.A, B.Com, B.Tech/B.E, B.Sc)
Role
Relationship Manager
Industry Type
Real Estate / Property / Construction
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office