-Data Management: Maintain accurate and organized data using Excel, ensuring that information is up-to-date and easily accessible.
- Lead Generation: Proactively search for potential customers and generate order leads by reaching out and identifying new business opportunities.
- Customer Relationship Management (CRM): Address customer grievances, answer inquiries, and provide timely and helpful assistance.
- Quotation Management: - Analyze project requirements, estimate costs, and provide accurate quotes to clients while considering materials, labor, and production timelines.
- Order Processing: Create order letters and manage the necessary documentation for smooth order processing.
- Communication: Communicate effectively with customers by phone and email, ensuring files are shared as needed and inquiries are promptly addressed.
- Marketing Support on Social Media: Assist in managing marketing activities on social media platforms, ensuring content is engaging and aligns with our brand.
- Collaboration: Work closely with the front office and other teams to ensure seamless communication and coordination.