-**data management:** maintain accurate and organized data using excel, ensuring that information is up-to-date and easily accessible.
- **lead generation:** proactively search for potential customers and generate order leads by reaching out and identifying new business opportunities.
- **customer relationship management (crm):** address customer grievances, answer inquiries, and provide timely and helpful assistance.
- **quotation management:** - analyze project requirements, estimate costs, and provide accurate quotes to clients while considering materials, labor, and production timelines.
- **order processing:** create order letters and manage the necessary documentation for smooth order processing.
- **communication:** communicate effectively with customers by phone and email, ensuring files are shared as needed and inquiries are promptly addressed.
- **marketing support on social media:** assist in managing marketing activities on social media platforms, ensuring content is engaging and aligns with our brand.
- **collaboration:** work closely with the front office and other teams to ensure seamless communication and coordination.