Logistic Coordinator Graduate Experience Jobs in Vadodara

Domestic Communication With Transporter Who Can Able To Find Transporter, Negotiation & Follow Up To Transporter & Looking Day to Day Dispatch

You will be responsible for Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific features or productsAnalyse and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teams

Looking for candidates with 34 years of experience, ERP knowledge & strong coordinationskills.

Negotiating freight & shipping charges with forwarding companiesDrafting quotations of the material for Export and Import based on the prescribed incotermsEnsuring the safe and timely pick-up and delivery of shipmentsTracking the shipment and reporting the status to the consigneeExperience in Domestic as well as International Logistics and drafting shipping documents with sound knowledge of Incoterms, HS Codes, E-way Bill, Shipping Bill, Bill of Entry, CEPA, GST-Refund, etc.