Key Responsibilities
Loan Disbursement Management
Process loan disbursement cases as per approved sanction terms and conditions.
Verify completeness of loan documentation before disbursement.
Ensure compliance with sanction conditions, deviations, and approval matrix.
Execute single and tranche disbursements for under-construction and ready properties.
Review customer contribution and margin money compliance prior to disbursement.
Documentation & Compliance
Verify KYC, income, legal, technical, and property-related documents.
Ensure execution of loan agreements, demand promissory notes, ECS/NACH mandates, and other statutory documents.
Validate all pre-disbursement conditions (PDCs) stipulated by Credit and Risk teams.
Ensure adherence to NHB, RBI, Audit, and internal compliance guidelines.
System Operations
Process loan booking and disbursement in LOS/LMS/Core Lending Systems.
Maintain accurate customer and loan records.
Upload and verify documentation in digital repositories.
Coordinate with Sales, Credit, Legal, Technical, and Finance teams for seamless processing.
Risk & Quality Control
Conduct maker-checker validations as per process guidelines.
Identify discrepancies and escalate exceptions before disbursement.
Ensure fraud prevention controls and compliance checks are completed.
Support internal and external audits by providing required records and reports.
Vendor & Stakeholder Coordination
Coordinate with builders, channel partners, customers, legal agencies, and technical vendors for disbursement readiness.
Resolve disbursement-related queries and exceptions within defined TATs.
Monitor pending disbursement cases and follow up for document deficiencies.
MIS & Reporting
Prepare daily, weekly, and monthly disbursement MIS reports.
Track disbursement pipeline and productivity metrics.
Support management reviews with process and performance reports.
Key Performance Indicators (KPIs)
Disbursement TAT adherence.
Disbursement accuracy (% error-free transactions).
Audit and compliance scores.
Portfolio quality from documentation perspective.
Exception handling and closure timelines.
Customer and stakeholder satisfaction.
Eligibility Criteria
Education
Graduate in Commerce, Finance, Business Administration, Banking, or related discipline.
MBA/PGDM preferred.
Experience
Having experience in Loan Operations, Credit Operations, or Disbursement functions within HFC, NBFC, or Banking sectors.
Experience in Home Loans, LAP, Mortgage Loans, or Retail Assets preferred.
Required Skills
Technical Skills
Knowledge of Home Loan and Mortgage Disbursement processes.
Understanding of legal, technical, and credit documentation.
Familiarity with LOS, LMS, and banking systems.
Strong knowledge of compliance and operational controls.
Behavioural Skills
Attention to detail.
Analytical and problem-solving skills.
Stakeholder management.
Process orientation.
Communication and coordination skills.
Ability to work under strict TAT-driven environments.
Preferred Experience
Experience in centralized disbursement operations.
Exposure to digital disbursement journeys and workflow automation.
Knowledge of NHB and RBI operational guidelines applicable to Housing Finance Companies.
Experience handling high-volume retail loan disbursements.
Experience
1 - 2 Years
No. of Openings
25
Education
Graduate (B.B.A, B.Com)
Role
Loan Disbursement Officer
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Male
Age Limit
20 - 30 Yrs.
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face Interview Location
Hanaeni space Fibitech solutions pvt ltd, 4th floor,401 suit,D184, Noida sector 63