IT Support Technician

2 - 4 Years
2 Openings
2.5 - 3.5 Lac/Yr
Face-to-Face interview
Puducherry

Key Skills

Networking Computer Hardware Desktop Support IT Helpdesk IT Service Desk Technical Support

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Job Description

• install, configure, and support an organization’s local area network (lan), wide area network (wan), and internet systems or a segment of a network system

• maintain network hardware and software, analyse problems, and monitor the network to ensure its availability to system users

• assist in network modelling, analysis, planning, and design

• recommend changes to improve systems and network configurations, and determine project costs and feasibility

• coordinate installation of new hardware and software and provide training to end-users

• monitor usage statistics and trends to assist in capacity planning

• perform data backups and disaster recovery operations

• configure firewalls, routers, switches, hubs, and other network devices

• troubleshoot issues with networks, hardware, and software

• stay up-to-date on the latest networking technologies

• document all technical procedures and user manuals

• provide tier 2/3 technical support