Networking Computer HardwareDesktop SupportIT HelpdeskIT Service DeskTechnical Support
Install, configure, and support an organizations local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system Maintain network hardware and software, analyse problems, and monitor the network to ensure its availability to system users Assist in network modelling, analysis, planning, and design Recommend changes to improve systems and network configurations, and determine project costs and feasibility Coordinate installation of new hardware and software and provide training to end-users Monitor usage statistics and trends to assist in capacity planning Perform data backups and disaster recovery operations Configure firewalls, routers, switches, hubs, and other network devices Troubleshoot issues with networks, hardware, and software Stay up-to-date on the latest networking technologies Document all technical procedures and user manuals Provide Tier 2/3 technical support