ï‚· Prospect and pitch potential customers using various direct methods, networking, and
research.
ï‚· Continually meeting or exceeding monthly, quarterly and annual revenue and new
customer acquisition targets across product portfolio
ï‚· Monitoring account-level sales performance and prospecting opportunities for upselling.
ï‚· Plans, schedules and carries out regular client meetings
ï‚· Building and maintaining good working relationships with the customers
ï‚· Ensure smooth customer onboarding and account management
ï‚· Ensure billing cycle management (coordination with operations), timely payment from the
accounts handled and take ownership for any reconciliation issues (if any).
ï‚· Responsible to liaise with external and internal stakeholders to address and resolve
customer queries/grievances
ï‚· Optimize existing processes within the company and actively enhance all Customer
Success initiatives